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Interaction in 4-second bursts: the fragmented nature of attentional resources in mobile HCI

Published:02 April 2005Publication History

ABSTRACT

When on the move, cognitive resources are reserved partly for passively monitoring and reacting to contexts and events, and partly for actively constructing them. The Re-source Competition Framework (RCF), building on the Multiple Resources Theory, explains how psychosocial tasks typical of mobile situations compete for cognitive resources and then suggests that this leads to the depletion of resources for task interaction and eventually results in the breakdown of fluent interaction. RCF predictions were tested in a semi-naturalistic field study measuring attention during the performance of assigned Web search tasks on mobile phone while moving through nine varied but typical urban situations. Notably, we discovered up to eight-fold differentials between micro-level measurements of atten-tional resource fragmentation, for example from spans of over 16 seconds in a laboratory condition dropping to bursts of just a few seconds in difficult mobile situations. By cali-brating perceptual sampling, reducing resources from tasks of secondary importance, and resisting the impulse to switch tasks before finalization, participants compensated for the resource depletion. The findings are compared to previous studies in office contexts. The work is valuable in many areas of HCI dealing with mobility.

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      cover image ACM Conferences
      CHI '05: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      April 2005
      928 pages
      ISBN:1581139985
      DOI:10.1145/1054972

      Copyright © 2005 ACM

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      • Published: 2 April 2005

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