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Best faces forward: a large-scale study of people search in the enterprise

Published:05 May 2012Publication History

ABSTRACT

This paper presents Faces, an application built to enable effective people search in the enterprise. We take advantage of the popularity Faces has gained within a globally distributed enterprise to provide an extensive analysis of how and why people search is used within the organization. Our study is primarily based on an analysis of the Faces query log over a period of more than four months, with over a million queries and tens of thousands of users. The analysis results are presented across four dimensions: queries, users, clicks, and actions, and lay the foundation for further advancement and research on the topic.

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    • Published in

      cover image ACM Conferences
      CHI '12: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      May 2012
      3276 pages
      ISBN:9781450310154
      DOI:10.1145/2207676

      Copyright © 2012 ACM

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      Publication History

      • Published: 5 May 2012

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