Marciele Berger Bernardes
ABSTRACT
The urban issue is currently of great interest. The cities and its multiple socio-cultural and political manifestations have been acquiring, from the technological changes of Information Society, new in-struments for ensuring the quality of the future life of most of the world popula-tion, and this subject has been named in doctrine as Smart Cities. According to this, several organizations have been gathering efforts in order to monitoring the different dimensions of smart cities. It is thus of utmost importance to analyse the main (inter)national metrics and indicators for evaluating the levels of smartness of cities, with special focus in governance. For this, and based in bibliographic revi-sion and realização of conceptual proof, it is proposed an evaluation method that expresses the variables capable of enhanc-ing the intelligent governance in Govern-ment portals. From the research undertak-en, it may be verified that studies in this field are still incipient. On the other side, in spite of the knowledge of the limits of such approach, this method will serve as a new focus on the fiability of the commu-nication process between government and society and as source of consultation and evaluation of the intelligent governance. Finally, it is believed that tha periodical application of this method will allows, besides the monitoring and control of public policies, also the opening up of new ways of citizen's participation.
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- Reference model and method of evaluation for smart cities in government portals: a study of the Portuguese and Brazilian reality
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