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Understanding Social and Environmental Factors to Enable Collective Access Approaches to the Design of Captioning Technology

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Published:22 October 2022Publication History

ABSTRACT

Oftentimes human computer interactions (HCI) accessibility research designs technology to support Deaf and disabled people in their existing social contexts. I, instead, propose an approach to accessible technology design that follows the disability justice principle of collective access, envisioning hearing and nondisabled people as key participants in making interactions accessible. Using captioning as a case study, I explore ways that technology could support accessible social norms, achieved by first paying close attention to the social, environmental, and technical factors that shape access for d/Deaf and hard of hearing (DHH) captioning users. My dissertation work will consist of four studies; 1) an exploration of the factors that shape DHH people's current experiences with and future preferences for captioning tools, 2) codesigning features to support accessible group communication with mixed groups of DHH and hearing people, 3) understanding TikTok captioning practices and their impact on DHH users, and 4) exploring the factors that influence professional captioners’ work.

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      cover image ACM Conferences
      ASSETS '22: Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility
      October 2022
      902 pages
      ISBN:9781450392587
      DOI:10.1145/3517428

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      • Published: 22 October 2022

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      ASSETS '22 Paper Acceptance Rate35of132submissions,27%Overall Acceptance Rate436of1,556submissions,28%

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