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Stabilized Annotations for Mobile Remote Assistance

Published:07 May 2016Publication History

ABSTRACT

Recent mobile technology has provided new opportunities for creating remote assistance systems. However, mobile support systems present a particular challenge: both the camera and display are held by the user, leading to shaky video. When pointing or drawing annotations, this means that the desired target often moves, causing the gesture to lose its intended meaning. To address this problem, we investigate annotation stabilization techniques, which allow annotations to stick to their intended location. We studied two annotation systems, using three different forms of annotations, with both tablets and head-mounted displays. Our analysis suggests that stabilized annotations and head-mounted displays are only beneficial in certain situations. However, the simplest approach of automatically freezing video while drawing annotations was surprisingly effective in facilitating the completion of remote assistance tasks.

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      cover image ACM Conferences
      CHI '16: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems
      May 2016
      6108 pages
      ISBN:9781450333627
      DOI:10.1145/2858036

      Copyright © 2016 ACM

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      Publication History

      • Published: 7 May 2016

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      CHI '16 Paper Acceptance Rate565of2,435submissions,23%Overall Acceptance Rate6,199of26,314submissions,24%

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