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2023 | OriginalPaper | Buchkapitel

12. Geolocation for Tracing the Optimal Route for Claims Attention of Dairy Products

verfasst von : Carolina Díaz Hernani, Gianela Linares Delgado, Gabriela Medina Saldaña, Rodrigo Villegas Chavez, Mariana Moyano

Erschienen in: Supply Chain Management Strategies and Methodologies

Verlag: Springer International Publishing

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Abstract

Given their size, Mass consumption companies constantly resolve a large number of claims. Sometimes, these claims are not attended to with the necessary speed owing to non-optimized prioritization. The following article proposes using georeferencing, routing, and forecasting to improve this process. To achieve the above, the case of a leading company in the dairy industry will be analyzed internally and externally, as well as the application of quality tools.

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Titel: Geolocation for Tracing the Optimal Route for Claims Attention of Dairy Products
verfasst von: Carolina Díaz Hernani
Gianela Linares Delgado
Gabriela Medina Saldaña
Rodrigo Villegas Chavez
Mariana Moyano
Verlag: Springer International Publishing
Buch: Supply Chain Management Strategies and Methodologies
Print ISBN: 978-3-031-32031-6

Electronic ISBN: 978-3-031-32032-3

Copyright-Jahr: 2023
DOI: https://doi.org/10.1007/978-3-031-32032-3_12

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