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2021 | Buch

Facebook Nation

Total Information Awareness

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This book explores total information awareness empowered by social media. At the FBI Citizens Academy in February 2021, I asked the FBI about the January 6 Capitol riot organized on social media that led to the unprecedented ban of a sitting U.S. President by all major social networks. In March 2021, Facebook CEO Mark Zuckerberg, Google CEO Sundar Pichai, and Twitter CEO Jack Dorsey appeared before Congress to face criticism about their handling of misinformation and online extremism that culminated in the storming of Capitol Hill.

With more than three billion monthly active users, Facebook family of apps is by far the world’s largest social network. Facebook as a nation is bigger than the top three most populous countries in the world: China, India, and the United States. Social media has enabled its users to inform and misinform the public, to appease and disrupt Wall Street, to mitigate and exacerbate the COVID-19 pandemic, and to unite and divide a country.

Mark Zuckerberg once said, “We exist at the intersection of technology and social issues.” He should have heeded his own words. In October 2021, former Facebook manager-turned-whistleblower Frances Haugen testified at the U.S. Senate that Facebook’s products “harm children, stoke division, and weaken our democracy.”

This book offers discourse and practical advice on information and misinformation, cybersecurity and privacy issues, cryptocurrency and business intelligence, social media marketing and caveats, e-government and e-activism, as well as the pros and cons of total information awareness including the Edward Snowden leaks.

Inhaltsverzeichnis

Frontmatter

Prologue

Frontmatter
Chapter 1. From 1984 to Total Information Awareness
Abstract
The U.S. Capitol’s last breach was more than 200 years ago in August 1814 by invading British troops who set fire to the building and other landmarks during the raging war of 1812 (1). At the FBI Citizens Academy on February 23, 2021, I asked the FBI about the January 6 Capitol riot organized on social media that led to the unprecedented ban of a sitting U.S. President by all major social networks. I questioned, “According to The Washington Post, an FBI office in Norfolk, Virginia, issued a warning on January 5th that extremists were preparing to travel to Washington to commit violence and ‘war.’ Now according to fbi.​gov, there are more than 830 special agents in the Washington D.C. field office. What could FBI have done in response to the Capitol riot during the four-hour insurrection on January 6th?”
Newton Lee

Privacy in the Age of Big Data

Frontmatter
Chapter 2. Social Networks and Privacy
Abstract
However, within 24 hours, his name was outed on Twitter by Columbia University journalism professor John Dinges (1) who successfully pieced together publicly available information: The Washington Post described the new head as “a longtime officer who served tours in Pakistan and Africa and was recently in charge of the agency’s Latin America division, according to public records and former officials.” The Associated Press added that he “once ran the covert action that helped remove Serbian President Slobodan Milosevic from power” (2). Prof. Dinges said in a telephone interview with Mashable, “It was pretty obvious who he was. It took me about five minutes to find out. It wasn’t secret, nobody leaked it; it was not a big secret” (3).
Newton Lee
Chapter 3. Smartphones and Privacy
Abstract
Apple announced in January 2021 that it had an install base of 1 billion iPhones and a total of 1.65 billion active devices (1). In May 2021, Google announced at its (virtual) I/O Developer Conference that Android was running on 3 billion active devices, at a growth rate of about 500 million new devices every two years (2).
Newton Lee
Chapter 4. Privacy Breaches
Abstract
In April 2021, cybercriminals posted online the personal information of 533 million Facebook users from 106 countries, including 32 million in the U.S., 11 million in the U.K., and 6 million in India (1). The leaked personal data includes full names, locations, birthdates, relationship statuses, phone numbers, and in some cases email addresses.
Newton Lee

Business Intelligence in Social Media

Frontmatter
Chapter 5. Business Intelligence
Abstract
In the 20th century, multi-level marketing revolutionized direct selling. In the 21st century, social media is poised to revolutionize Wall Street. Social media provides a megaphone for any individual to interact with many other like-minded individuals in real time. In January 2021, financially savvy Reddit users in subreddit r/wallstreetbets joined forces and upended Wall Street by sending the GameStop stock price sky-high and crushing short-selling hedge funds in a short span of 2 weeks from January 13 to January 27 when Citron Capital and Melvin Capital closed their positions and took a 100% financial loss (1). Former White House Communications Director Anthony Scaramucci tweeted on January 27: “We are witnessing the French Revolution of Finance” (2).
Newton Lee
Chapter 6. Facebook Analytics, Advertising, and Marketing
Abstract
When you amplify your own content, you are able to activate fans that may have joined the page a long time ago, but haven’t heard from you since they originally liked the page. Plus, you’ll be able to increase the feedback rate on content (likes + comments).
Dennis Yu, Alex Houg
Chapter 7. How to Become an Influencer and Make Money on Instagram
Abstract
I am a blogger. Pretty much everyone on Instagram is a blogger these days. But not everyone is a social media influencer making money on their blogs.
Inessa Lee
Chapter 8. Consumer Privacy in the Age of Big Data
Abstract
Privacy advocates scored a triumph in April 2021 with anti-tracking features in Apple’s privacy nutrition labels and, to a lesser extent, Google’s Federated Learning of Cohorts replacement for third-party cookies. However, data security remains elusive as cybercriminals posted online the stolen personal information of 533 million Facebook users from 106 countries.
Newton Lee

The Rise of Facebook Nation

Frontmatter
Chapter 9. Twitter – A World of Immediacy
Abstract
In April 2021, India experienced the worst COVID-19 surge in the world with a record 330,000 new COVID-19 cases a day (1). At a vaccination center in Mumbai, India, notices about the shortage of the COVISHIELD vaccine turned hope into despair (see Fig. 9.1). After calling government helplines in search of a hospital bed for a critically ill COVID-19 patient, Indian attorney and medical support volunteer Jeevika Shiv turned to Twitter for help: “Serious #covid19 patient in #Delhi with oxygen level 62 needs immediate hospital bed. #Covid report awaited but oxygen saturation is very low.” Help arrived quickly, and the patient was transported to a hospital by ambulance. (See Fig. 9.2) “Finally, it was help online that worked as people responded with information,” said Shiv (2). “Twitter is having to do what the government helpline numbers should be doing,” wrote Twitter user Karanbir Singh. Twitter enables people to help each other in real time, which can be more efficient and effective than any government services.
Newton Lee
Chapter 10. Misinformation, Disinformation, and Fake News
Abstract
Rampant misinformation and disinformation on social media culminated in the storming of Capitol Hill on January 6, 2021 by pro-Trump supporters. On March 25, 2021, Facebook CEO Mark Zuckerberg, Google CEO Sundar Pichai, and Twitter CEO Jack Dorsey appeared before Congress to face criticism about their handling of misinformation and online extremism (1).
Newton Lee
Chapter 11. Wikipedia and the New Web
Abstract
I am a blogger. Pretty much everyone on Instagram is a blogger these days. But not everyone is a social media influencer making money on their blogs.
Emily Temple-Wood
Chapter 12. E-Government and E-Activism
Abstract
John F. Kennedy’s masterful images on television, the new medium in the 60’s, helped him defeat then Vice President and Republican candidate Richard Nixon in the 1960 U.S. presidential election. Those who heard their first debate on the radio pronounced Nixon the winner, but the majority of the 70 million Americans who watched the televised debate perceived Kennedy as the clear champion (1).
Newton Lee
Chapter 13. A Multi-Criteria Approach to Analysing E-Democracy Support Systems
Abstract
New information and communication technologies (ICT) have made the public sphere more diverse and fragmented, and consequently it demands a new kind of literacy to navigate. However, the inter-contextual understanding of democracy is still immature, making it sometimes difficult to have a more coherent view of the various concepts and ideas involved. Neither is the more limited concept of e-democracy uncomplicated and the design of tools and interfaces for e-democracy systems takes place in a highly multidisciplinary context, while there is still a need for some shared ideas of what democracy actually means, also in this new context. In this chapter, we suggest a general framework for evaluating tools for e-democracy and suggest some non-exhaustive criteria under which such tools can be evaluated. The framework is intended to enable users and developers to understand the varying degree of support a tool can provide for several aspects of democracy, and contains a ranking mechanism as well as a suggestion of a ranking-based index based on different criteria and the performance of a tool under these, while still being inclusive regarding different possible conceptions of the concept of e-democracy and its various forms.
Mats Danielson, Love Ekenberg, Adriana Mihai
Chapter 14. A Ranking Model for Citizen Engagement in a Smart City
Abstract
I am looking for a way to prove that citizen engagement in decision-making is one key success factor for future smart-city governance. To do so, I have been collecting inhabitants’ answers to a survey in three case studies for the cities: Taipei (Taiwan), Tel Aviv (Israel), and Tallinn (Estonia).
Julien Carbonnell

Total Information Awareness in Facebook Nation

Frontmatter
Chapter 15. Generation C in the Age of Big Data
Abstract
In October 2011, Internet marketing research company comScore coined the term “digital omnivores” to describe the new generation of digital media consumers, especially those living in the United States, the United Kingdom, Singapore, Japan, and Australia (1).
Newton Lee
Chapter 16. Living in Facebook Nation
Abstract
Mark Zuckerberg once said, “We exist at the intersection of technology and social issues” (1). He should have heeded his own words. In October 2021, former Facebook manager-turned-whistleblower Frances Haugen testified at the U.S. Senate that Facebook’s products “harm children, stoke division, and weaken our democracy” (2).
Newton Lee
Chapter 17. Personal Privacy and Information Management
Abstract
In March 2018, whistleblower Christopher Wylie disclosed that the British political consulting firm Cambridge Analytica purchased Facebook data on tens of millions of Americans without their knowledge in order to build a “psychological warfare tool” on behalf of clients who intended to interfere in the 2016 U.S. presidential election in Donald Trump’s favor (1).
Newton Lee
Chapter 18. Total Information Awareness in Society
Abstract
The U.S. Capitol’s last breach was more than 200 years ago in August 1814 by invading British troops who set fire to the building and other landmarks during the raging war of 1812 (1). At the FBI Citizens Academy on February 23, 2021, I asked the FBI about the January 6 Capitol riot organized on social media that led to the unprecedented ban of a sitting U.S. President by all major social networks. I questioned, “According to The Washington Post, an FBI office in Norfolk, Virginia, issued a warning on January 5th that extremists were preparing to travel to Washington to commit violence and ‘war.’ Now according to fbi.​gov, there are more than 830 special agents in the Washington D.C. field office. What could FBI have done in response to the Capitol riot during the four-hour insurrection on January 6th?”
Newton Lee

Epilogue

Frontmatter
Chapter 19. From Total Information Awareness to 1984
Abstract
President Barack Obama, in his 2011 State of the Union Address, called America “the nation of Edison and the Wright brothers” and “of Google and Facebook” (1). On May 18, 2012 (before Alibaba’s IPO in September 2014), Facebook offered the largest technology IPO in history and the third largest U.S. IPO ever, trailing only Visa in March 2008 and General Motors in November 2010 (2). Selling 421.2 million shares to raise $16 billion, Facebook had a $104.2 billion market value and was more costly than almost every company in the Standard & Poor’s 500 Index (3). Former U.S. Treasury secretary Lawrence H. Summers called Facebook’s offering “an American milestone” comparable to Ford and IBM’s, “Many companies provide products that let people do things they’ve done before in better ways. Most important companies, like Ford in its day or I.B.M. in its, are those that open up whole new capabilities and permit whole new connections. Facebook is such a company” (4). However, the Facebook IPO was also one of the biggest opening flops in stock market history. The stock was down by 16.5% at the end of its first full week of trading; and it took over a year for the stock to recover.
Newton Lee
Backmatter
Metadaten
Titel
Facebook Nation
verfasst von
Newton Lee
Copyright-Jahr
2021
Verlag
Springer New York
Electronic ISBN
978-1-0716-1867-7
Print ISBN
978-1-0716-1866-0
DOI
https://doi.org/10.1007/978-1-0716-1867-7

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