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2016 | OriginalPaper | Chapter

A Conversational Agent for an Online Mental Health Intervention

Authors : Danielle Elmasri, Anthony Maeder

Published in: Brain Informatics and Health

Publisher: Springer International Publishing

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Abstract

This study investigated suitability of chatbots for a mental health intervention, specifically alcohol drinking habits assessment. The target group was young adults 18–25 years, the highest consumers of alcohol per capita in Australia. A chatbot program was developed to perform a standard assessment of alcohol drinking habits (AUDIT-C, 3 items rated on 5-point scale) to determine the level of health risk. Additionally, the chatbot provided information and education on responsible alcohol use, giving recommendations and feedback post-assessment using a pre-populated database of factual response contents. Usability and user-satisfaction were determined by a cohort study of 17 volunteer participants. Overall, the trial indicated strong positive reception of the intervention by users.

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Metadata
Title
A Conversational Agent for an Online Mental Health Intervention
Authors
Danielle Elmasri
Anthony Maeder
Copyright Year
2016
Book
Brain Informatics and Health

Print ISBN: 978-3-319-47102-0

Electronic ISBN: 978-3-319-47103-7

Copyright Year: 2016

DOI
https://doi.org/10.1007/978-3-319-47103-7_24

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