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2017 | OriginalPaper | Chapter

A Social Metric Approach to E-Learning Evaluation in Education

Authors : Adriana Caione, Anna Lisa Guido, Roberto Paiano, Andrea Pandurino, Stefania Pasanisi

Published in: E-Learning, E-Education, and Online Training

Publisher: Springer International Publishing

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Abstract

The use of e-learning in education is an ever-increasing practice. E-learning could generate effective learning for education. There are several factors affecting the creation of successful e-learning for education as well as several criteria possibly applied to evaluate the effectiveness. The “traditional” way (questionnaire, interview, information system analysis) to measure effectiveness is not enough in e-learning measure of effectiveness because part of the information, that coming from social networks, will be lost. This paper, after identifying the Critical Success Factors (CSFs) of a synchronous e-learning system, and identifying the Key Performance Indicators (KPIs), proposes an approach for evaluation based on the analysis of information derived from social aspects. The paper proposes a set of CSFs and KPIs to study the students’ perception and highlights how to measure the KPIs using social software information.

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Metadata
Title
A Social Metric Approach to E-Learning Evaluation in Education
Authors
Adriana Caione
Anna Lisa Guido
Roberto Paiano
Andrea Pandurino
Stefania Pasanisi
Copyright Year
2017
Book
E-Learning, E-Education, and Online Training

Print ISBN: 978-3-319-49624-5

Electronic ISBN: 978-3-319-49625-2

Copyright Year: 2017

DOI
https://doi.org/10.1007/978-3-319-49625-2_1

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