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2017 | OriginalPaper | Chapter

A Taiwanese User Experience Questionnaire

Authors : Yu-Hung Chien, Wen-Te Chang, Ching-Chang Chuang, Shun-Han Chen

Published in: Advances in Ergonomics Modeling, Usability & Special Populations

Publisher: Springer International Publishing

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Abstract

The use of questionnaires is an efficient and inexpensive method to measure user experience. Existing user-experience questionnaires developed based on Western populations and cultures. Given that cultural differences can influence judgments and the experience of products, questionnaires on user experiences based on Western cultures are not necessarily universal. Therefore, the aim of this study was to develop a Taiwanese User-Experience Questionnaire (TUEQ) with semantic differential techniques to understand the experience of Taiwanese users in relation to interactive digital products. A 23-item TUEQ was constructed in this study. The TUEQ identifies four main dimensions contributing to the experience of Taiwanese users: pragmatic quality, general hedonic quality, contemporary hedonic quality, and unique hedonic quality. The practical implications of the TUEQ and further study needed for a satisfactory level of reliability and construct validity are discussed.

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Metadata
Title
A Taiwanese User Experience Questionnaire
Authors
Yu-Hung Chien
Wen-Te Chang
Ching-Chang Chuang
Shun-Han Chen
Copyright Year
2017
DOI
https://doi.org/10.1007/978-3-319-41685-4_31

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