2009 | OriginalPaper | Chapter
Abstract
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Continuous developments in the fields of knowledge and technology compel rapidly changing business environments, thus, organisations are forced to change their way of doing business and adopt new technology at an increasingly faster rate. This results in a high rate of ongoing technological change in the working environment, with the effect of an increased interest in understanding user technology acceptance. Despite a large number of theories, the success of a technology amongst its users remains hard to understand and ranges from enthusiastic endorsement, to intermediate variations, all the way to open rejection.