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Digital Transformation in Service and Computing Oriented Manufacturing Read chapter Read first chapter

2017 | OriginalPaper | Chapter

Active Monitoring of a Product: A Way to Solve the “Lack of Information” Issue in the Use Phase

Authors : Vivien Basselot, Thierry Berger, Yves Sallez

Published in: Service Orientation in Holonic and Multi-Agent Manufacturing

Publisher: Springer International Publishing

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Abstract

The small firms can be satisfied with their quick reaction to customer requests and their creativity but they meet big issues internally about the products sold. These issues put ahead a lack of information when the product is out of the SME. After an analysis of the origin of the problem, the paper proposes to use the active product concept as a key element to solve the problem. A preliminary model helping to support this concept is proposed, and a use case exemplifies how an active product can have an important impact to resolve the problem of “lack of information” in the use phase.

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previous chapter Semantic Model to Perform Pluggability of Heterogeneous Smart Devices into Smart City Environment
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Metadata
Title
Active Monitoring of a Product: A Way to Solve the “Lack of Information” Issue in the Use Phase
Authors
Vivien Basselot
Thierry Berger
Yves Sallez
Copyright Year
2017
Book
Service Orientation in Holonic and Multi-Agent Manufacturing

Print ISBN: 978-3-319-51099-6

Electronic ISBN: 978-3-319-51100-9

Copyright Year: 2017

DOI
https://doi.org/10.1007/978-3-319-51100-9_30

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