2015 | OriginalPaper | Chapter
Adaptive Quality of Experience: A Novel Approach to Real-Time Big Data Analysis in Core Networks
Authors : Alejandro Bascuñana, Manuel Lorenzo, Miguel-Ángel Monjas, Patricia Sánchez
Published in: New Trends in Databases and Information Systems
Publisher: Springer International Publishing
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Mobile networks are more and more a key element in how users access services. Users’ perception of access to services is difficult to be grasped and enhanced if degraded. Adaptive Quality of Experience (AQoE) aims to provide a comprehensive framework for predicting and preventing QoE degradation situations. This paper provides a high-level architectural model for managing communication service providers’ (CSP) mobile networks. AQoE relies on real-time big data analysis techniques to measure and anticipate QoE to allow CSP’s to perform actions to maintain a certain level of QoE. Thus, CSP’s can adapt users’ QoE dynamically and pro-actively in order to deal with service experience degradations in mobile networks.