Affordance and User Behavior: Implication for Inclusive Public Facilities to Promote User Experience

Public facilities are necessary to our daily lives, but not everyone will have a positive experience using them in open spaces, particularly those with different abilities. Affordance theory has brought more attention to people with different disabilities. The interaction between persons with different disabilities and public facilities in open spaces is observed and analyzed as part of this paper's investigation of the connection between affordance and user behavior. This paper presents a user experience framework based on affordance that reveals the interaction between users and artifacts from the perspective of affordance and makes recommendations for inclusive public design to promote user experience in open spaces, drawing on the literature on affordance and user experience.