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2023 | OriginalPaper | Chapter

AI-Based Interactive Agent for Health Care Using NLP and Deep Learning

Authors : U. Hemavathi, Ann C. V. Medona

Published in: Information and Communication Technology for Competitive Strategies (ICTCS 2021)

Publisher: Springer Nature Singapore

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Abstract

Artificial intelligence (AI)-based interactive agent plays a vital role in health care. In this paper, we have implemented AI-based Interactive agent using natural language processing (NLP) and deep learning (DL) which deals with resolving simple queries and provide health care services. This work helps to build a system for providing better health care service for user and increase user interaction. This work builds a chatbot using DL and NLP pipeline. We conclude that chatbots build with NLP and neural network are more efficient than human resource and predefined chatbots that are not efficient. It is necessary to discuss potential research directions that can improve capabilities.

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Metadata
Title
AI-Based Interactive Agent for Health Care Using NLP and Deep Learning
Authors
U. Hemavathi
Ann C. V. Medona
Copyright Year
2023
Publisher
Springer Nature Singapore
DOI
https://doi.org/10.1007/978-981-19-0095-2_2