2. An Appropriate Response: A Skills Development Framework

In this chapter, we lay out a conceptual framework for a skill development perspective to entrepreneurship development. We argue that entrepreneurship development should be considered a transformational offering that requires mass customization. Developing entrepreneurs necessitate a skills-based complex system. For this purpose, we describe a conceptual framework for managing such a system called Transformational Collaborative Outcomes Management (TCOM), which comes from the helping professions, particularly behavioral health. We elaborate its five-stage process—access, assessment and engagement, intervention planning and delivery, monitoring and adapting, coordination and care management, and transitioning—and adapt this to the entrepreneurship development process.