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Design Thinking: A Fruitful Concept for IT Development? Read chapter Read first chapter

2011 | OriginalPaper | Chapter

An Instrument for Real-Time Design Interaction Capture and Analysis

Authors : Matthias Uflacker, Thomas Kowark, Alexander Zeier

Published in: Design Thinking

Publisher: Springer Berlin Heidelberg

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Abstract

How do designers leverage information and communication technology to collaborate with team partners and other process participants? Given the increasingly complex, distributed, and virtual setups of design environments and processes, answering this question is challenging. At HPI, we have developed computational data collection and analysis techniques to improve the efficiency and range of observations in technology-enabled design spaces. Using our software, we were able to capture and evaluate complex characteristics of online interactions in distributed design teams at quasi real-time. Besides new insights into the communication behavior of design teams, it could be demonstrated that communication activity signatures of high-performance design teams are significantly different than those of low-performance teams. The combination of new techniques along with quantifiable performance metrics provides a stable foundation for real-time design team diagnostics.

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previous chapter The Efficacy of Prototyping Under Time Constraints
next chapter Tele-Board: Enabling Efficient Collaboration In Digital Design Spaces Across Time and Distance
Footnotes
1
With regard to the ambivalent meaning of this notion in computer science, real-time refers here to the ability to collect and prepare data from user observations steadily and almost instantaneously, i.e., within the range of minutes.
 
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Metadata
Title
An Instrument for Real-Time Design Interaction Capture and Analysis
Authors
Matthias Uflacker
Thomas Kowark
Alexander Zeier
Copyright Year
2011
Publisher
Springer Berlin Heidelberg
Book
Design Thinking

Print ISBN: 978-3-642-13756-3

Electronic ISBN: 978-3-642-13757-0

Copyright Year: 2011

DOI
https://doi.org/10.1007/978-3-642-13757-0_8

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