Analyzing the Delivery Process with TOC

Today, when transition period to Industry 4.0 is experienced, every business has to increase productivity and reduce costs by establishing intelligent systems, to satisfy customers by increasing quality and enter a strong competition with other businesses. In this competitive environment, businesses need to constantly apply a number of improvements in order to achieve their goals, give importance to service and product improvement and to have products with low cost and high performance to operate properly. In this point, the mould manufacturing industry provides very important services in this respect. While moulds are providing high, easy and continuous production possibility, it also provides automatic production to the factory with minimum work force. In this study, the application of the Theory of Constraints was applied for solving the problems that adversely affect profitability and improving the system. In the study in which Thinking Process is applied, it was determined that the problems experienced by the operator in the process of mould delivery were experienced with “technical problems”, “quality”, “supply and purchase” and “personnel” problems. The weakest ring of the chain was searched, root problems were detected and evaporated. As a result, the improvement of the delivery period of the business has been ensured with the application of the Theory of Constraints Thinking Processes.