2013 | OriginalPaper | Chapter
Antecedents to the Successful Coordination of IPS2 Networks - A Dynamic Capability Perspective on Complex Work Systems in the Engineering Sector.
Authors : Kai Externbrink, Uta Wilkens, Antje Lienert
Published in: The Philosopher's Stone for Sustainability
Publisher: Springer Berlin Heidelberg
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Industrial Product-Service-Systems (IPS
2
) mirror the sectoral transition in-between industry and services. Although in the light of strategic management IPS
2
can be characterized as opportunities with a high potential for future prosperity, the phenomenon has received little attention from management research, yet. Especially with regard to the coordination requirements of new business models the introduction of new approaches to coordination constitutes a necessity for further research. Based on theoretical considerations in the Dynamic Capability Approach we start with an exploration of the field with a focus on critical processes, structures, and individuals as constituting antecedents to the success of the complex IPS
2
work system. Our case studies in seven mechanical engineering companies (company sites in Germany) reveal a theoretical framework for future validation that outlines the importance of reflexive coordination and IT-based knowledge integration processes, decentralized parallel (decision making) structures and individual competencies of project team members and ambidextrous leadership behaviors of their team leaders.