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2023 | OriginalPaper | Chapter

Application of Agile Project Management Approaches in the Automotive Industry

Authors : Nathalia Juca Monteiro, Robson Luiz Ventura dos Santos, Isabelle Dittert Noleto, Fernando Deschamps, Sergio E. Gouvea da Costa

Published in: Intelligent and Transformative Production in Pandemic Times

Publisher: Springer International Publishing

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Abstract

Agile Project Management (APM) is a standard approach in the software industry, and because of its success in allowing projects to better meet its requirements, its application has lately been extended to other industries, without prejudice of its underlying principles and advantages. Among APM practices there are: iterative and incremental deploying the product, presence of informal communication and low bureaucracy and use of visual tools. Additionally, sprints allow the exercise of creativity to solve the presented problem and just-in-time planning to better use people’s time. However, adapting practices that were designed for developing a software to other types of products poses many challenges. To shed some light as to how agile practices may be adapted to different contexts, this work conducts a case study of a project in manufacturing that adopted an agile approach. The objective is to analyze how agile practices were applied in this project, from the factory floor to the car dealership. The analyzed project aimed to improve the quality of the after sales services of the company, reducing the percentage of customers problems and complaints related to the service. A semi-structured interview was conducted with the agile coach responsible for the project, which divided the analysis into five areas of study: work and efforts, materiality, agency and creativity, knowledge, and interests and power. Results showed that the highlighted areas are interrelated, since their benefits intertwine while achieving project success. These observed benefits match the application of APM in a software project and were related to practices such as the use of small teams, periodic short meetings, and tools for informal communication. These characteristics made improved project agility and eliminated unnecessary formal documentation and communication. Nevertheless, not all the characteristic tools of APM were used, for example, there was a lack of a project’s backlog and the utilization of an agile board, even though visual monitoring was used during the project’s execution. Future research is proposed to amplify the study, analyzing other types of projects, and develop a framework with the best practices found to implement the APM methodology outside of software projects.

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Title: Application of Agile Project Management Approaches in the Automotive Industry
Authors: Nathalia Juca Monteiro
Robson Luiz Ventura dos Santos
Isabelle Dittert Noleto
Fernando Deschamps
Sergio E. Gouvea da Costa
Publisher: Springer International Publishing
Book: Intelligent and Transformative Production in Pandemic Times
Print ISBN: 978-3-031-18640-0

Electronic ISBN: 978-3-031-18641-7

Copyright Year: 2023
DOI: https://doi.org/10.1007/978-3-031-18641-7_50

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