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Published in:
2019 | OriginalPaper | Chapter
Applying Co-creation Principles to Requirement Elicitation in Manufacturing
Authors : Manuel Oliveira, Andrea Bettoni, Eva Coscia, Hans Torvatn
Published in: HCI International 2019 – Late Breaking Papers
Publisher: Springer International Publishing
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Abstract
This paper presents an industrial case of applying co-creation principles for the design of smart industry 4.0 solution within the context of three distinct end-user organizations ranging from aeronautics, robot and furniture manufacturing. The purpose was to develop a digital solution that monitors the operators and their environment to recognise the context and determine whether an operator requires support, subsequently triggering the most appropriate interventions for the operator to excel at their work whilst maintaining their well-being. The paper documents the process followed, results and lessons learnt in applying co-creation principles in the elicitation of requirements in human centered manufacturing work environments.