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Knowledge Management in Organizations - A Bibliometric Analysis of Research Trends Read chapter Read first chapter

2015 | OriginalPaper | Chapter

Assessing the Effect of Knowledge Management Initiatives on Stakeholder Objectives Using Fuzzy TOPSIS

Authors : Petr Hajek, Lucie Mansfeldova

Published in: Knowledge Management in Organizations

Publisher: Springer International Publishing

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Abstract

Comprehensive assessment tools to prioritize KM initiatives are critical for KM adoption. This paper aims to develop a hierarchical fuzzy TOPSIS model to rank KM initiatives in terms of their effect on often contradictory stakeholder objectives. The empirical case study of a medical supplier company demonstrates that this group multi-criteria decision making tool can effectively address both the uncertainty in KM assessment and the different effects of KM processes on individual stakeholder objectives. Thus, it may contribute to the successful KM implementation process.

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Metadata
Title
Assessing the Effect of Knowledge Management Initiatives on Stakeholder Objectives Using Fuzzy TOPSIS
Authors
Petr Hajek
Lucie Mansfeldova
Copyright Year
2015
Book
Knowledge Management in Organizations

Print ISBN: 978-3-319-21008-7

Electronic ISBN: 978-3-319-21009-4

Copyright Year: 2015

DOI
https://doi.org/10.1007/978-3-319-21009-4_6

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