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Transversal Competences as a Medium of Teaching. The Case of Creativity, Innovation and Entrepreneurship Read chapter Read first chapter

2017 | OriginalPaper | Chapter

Attitude Toward Change: Factors Affecting Hospital Managerial Employees’ Resistance to Change

Authors : Vasiliki Amarantou, Stella Kazakopoulou, Prodromos Chatzoglou, Dimitrios Chatzoudes

Published in: Strategic Innovative Marketing

Publisher: Springer International Publishing

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Abstract

Resistance to change has greatly concerned researchers over the last 15 years, since it is proven to be the main failure cause of all change initiatives, especially when it comes to business process reengineering. The aim of the present study is to point out the major factors affecting managerial employees’ attitude toward change in healthcare organizations. The survey was conducted in six Greek hospitals, three of which are large University Hospitals, with total participation of 134 employees. The results revealed that the main factors influencing managerial employees’ attitude toward change are their personality traits, their perception of business process reengineering (BPR), as well as the management–employee relationships.

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Metadata
Title
Attitude Toward Change: Factors Affecting Hospital Managerial Employees’ Resistance to Change
Authors
Vasiliki Amarantou
Stella Kazakopoulou
Prodromos Chatzoglou
Dimitrios Chatzoudes
Copyright Year
2017
Book
Strategic Innovative Marketing

Print ISBN: 978-3-319-56287-2

Electronic ISBN: 978-3-319-56288-9

Copyright Year: 2017

DOI
https://doi.org/10.1007/978-3-319-56288-9_34

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