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2023 | OriginalPaper | Chapter

Automated Healthcare System Using AI Based Chatbot

Authors : Akshay Mendon, Megharani Patil, Yash Gupta, Vatsal Kadakia, Harsh Doshi

Published in: Intelligent Computing and Networking

Publisher: Springer Nature Singapore

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Abstract

Medical care is vital to having a decent existence. Be that as it may, it is undeniably challenging to get an appointment with a specialist for each medical issue and due to the current global pandemic in the form of Coronavirus, the healthcare industry is under immense pressure to meet the ends of patients’ needs. Doctors and nurses are working relentlessly to treat and help the patients in the best possible way and still, they face problems in terms of time management, technical resources, healthcare infrastructure, support staff as well as healthcare personnel. To resolve this problem, we have made a chatbot utilizing Artificial Intelligence (AI) that can analyze the illness and give fundamental insights regarding the infection by looking at the data of a patient who was previously counselled at a health specialist This will also assist in lessening the medical services costs. The chatbot is a product application intended to recreate discussions with human clients through intuitive and customized content. It is in many cases portrayed as the most moving and promising articulations of communication among people and machines utilizing Artificial Intelligence and Natural Language Processing (NLP). The chatbot stores the information in the data set to recognize the sentence and pursue an inquiry choice and answer the corresponding inquiry. Through this paper, we aim to create a fully functional chatbot that will help the patients/users to know about the disease by simply entering the symptoms they possess. Additionally, they can also get information about certain medicine by simply typing the name of the medicine. Another additional feature is the ability of the bot to answer general questions regarding healthcare and wellbeing.

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Metadata
Title
Automated Healthcare System Using AI Based Chatbot
Authors
Akshay Mendon
Megharani Patil
Yash Gupta
Vatsal Kadakia
Harsh Doshi
Copyright Year
2023
Publisher
Springer Nature Singapore
DOI
https://doi.org/10.1007/978-981-99-0071-8_15

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