Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Public Organization Review

30-01-2024

Bridging Culture and Technology: A Study of E-Government Adoption

Authors: Danilo Magno Marchiori, Emerson Wagner Mainardes, Ricardo José de Ascensão Gouveia Rodrigues

Published in: Public Organization Review

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The goal of this study was to check the direct and moderating effects of the dimensions of the national culture, based on the Cultural Dimensions Theory, about the offer of E-Government services. The direct effect of the technological infrastructure installed in the countries on their E-Government levels was also tested. Data from 55 countries were analyzed and indicated technological infrastructure and individualism are direct antecedents of E-Government. This research shows policymakers and practitioners should prioritize the enhancement of technological infrastructure and consider the cultural orientation of individualism in their strategies to promote the adoption and efficiency of E-Government services.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
Literature
Alomari, M., Woods, P., & Sandhu, K. (2012). Predictors for e-government adoption in Jordan: Deployment of an empirical evaluation based on a citizen-centric approach. Information Technology & People, 25(2), 207–234.CrossRef
Alshehri, M., Drew, S., & Alghamdi, R. (2018). The role of national culture on citizen adoption of eGovernment services: An empirical study. Journal of Theoretical and Applied Electronic Commerce Research, 13(3), 1–16.
Beugelsdijk, S., Maseland, R., Onrust, M., van Hoorn, A., & Slangen, A. (2015). Cultural distance in international business and management: From mean-based to variance-based measures. The International Journal of Human Resource Management, 26(2), 165–191.CrossRef
Bonatto, K. S., Motoki, F. Y. S., Filho, B., J. E., & Mainardes, E. W. (2022). Social accountability: E-monitoring public management in an emerging economy. Public Organization Review, 22(1), 155–172.CrossRef
Chui, A. C., & Kwok, C. C. (2008). National culture and life insurance consumption. Journal of International Business Studies, 39(1), 88–101.CrossRef
Girish, J., Williams, C. B., & Yates, D. J. (2014). Predictors of on-line services and e-participation: A cross-national comparison. Government Information Quarterly, 31(4), 526–533.CrossRef
Griffith, D. A., Myers, M. B., & Harvey, M. G. (2006). An investigation of national culture’s influence on relationship and knowledge resources in interorganizational relationships between Japan and the United States. Journal of International Marketing, 14(3), 1–32.CrossRef
Griffith, D. A., Yalcinkaya, G., & Rubera, G. (2014). Country-level performance of new experience products in a global rollout: The moderating effects of economic wealth and national culture. Journal of International Marketing, 22(4), 1–20.CrossRef
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2009). Multivariate data analysis (7th ed.). Prentice-Hall.
Hofstede, G. (1991). Cultures and organizations: Software of the mind. McGraw-Hill.
Hofstede, G. H., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of the mind. Revised and expanded (3rd ed.). McGraw-Hill.
House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (Eds.). (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Sage publications.
Huang, X., Rode, J. C., & Schroeder, R. G. (2011). Organizational structure and continuous improvement and learning: Moderating effects of cultural endorsement of participative leadership. Journal of International Business Studies, 42(9), 1103–1120.CrossRef
Khalil, O. E. (2011). e-Government readiness: Does national culture matter? Government Information Quarterly, 28(3), 388–399.CrossRef
Krishnan, S., & Lymm, J. (2016). Determinants of virtual social networks diffusion: Insights from cross-country data. Computers in Human Behavior, 54, 691–700.CrossRef
Krishnan, S., & Teo, T. S. (2012). Moderating effects of governance on information infrastructure and e-government development. Journal of the Association for Information Science and Technology, 63(10), 1929–1946.
Kumar, S., Baishya, K., Sadarangani, P. H., & Samalia, H. V. (2020). Cultural influence on e–Government development. Electronic Journal of Information Systems Evaluation, 23(1), 17–33.CrossRef
Kumar, S., Baishya, K., Sreen, N., Sadarangani, P. H., & Samalia, H. V. (2021). Impact of national culture on E-government development: A longitudinal study. Journal of Global Information Management (JGIM), 29(2), 1–22.CrossRef
Marôco, J. (2014). Análise de equações estruturais. Pêro Pinheiro, Report Number.
McNabb, D. E., & Barnowe, J. T. (2009). Trends shaping public sector transformation: Knowledge management, e-government and enterprise architecture. Journal of Information & Knowledge Management, 8(01), 25–34.CrossRef
Medeiros, J., & Demo, G. (2020). Attributes of a relationship management model for the public sector (CiRS exec). Brazilian Business Review, 18(1), 101–117.CrossRef
Nam, T. (2018). Examining the anti-corruption effect of e-government and the moderating effect of national culture: A cross-country study. Government Information Quarterly, 35(2), 273–282.CrossRef
Nawafleh, S. (2018). The role of Mobile Applications in Jordanian Public-Sector e-Government services: Empirical study in Jordanian income and sales tax department. Journal of Information & Knowledge Management, 17(01).
Raschendorfer, E., Figueira, A., & Furtado, L. (2022). Elements that impact building a public governance model in Brazil: The case of the Brazilian navy. Brazilian Business Review, 20(1), 76–98.
Schaupp, L. C., Carter, L., & McBride, M. E. (2010). E-file adoption: A study of US taxpayers’ intentions. Computers in Human Behavior, 26(4), 636–644.CrossRef
Siau, K., & Long, Y. (2004, May). A stage model for e-government implementation. In 15th Information Resource Management Association International Conference (IRMA'04), New Orleans, LA (pp. 23-26).
Siau, K., & Long, Y. (2005). Synthesizing e-government stage models–A meta-synthesis based on meta-ethnography approach. Industrial Management & Data Systems, 105(4), 443–458.
Silal, P., & Saha, D. (2021). E-Government as a tool for human development: The moderating influence of national culture. Journal of Global Information Technology Management, 24(4), 235–258.CrossRef
Souza, F. V., Motoki, F. Y., Mainardes, E. W., & Azzari, V. (2022). Public corporate e-learning: Antecedents and results. Public Organization Review, 22(4), 1139–1156.CrossRef
Srivastava, S. C., & Teo, T. S. (2010). E-government, e-business, and national economic performance. Communications of the Association for Information Systems, 26(1), 14.
Sun, P. L., Ku, C. Y., & Shih, D. H. (2015). An implementation framework for E-Government 2.0. Telematics and Informatics, 32(3), 504–520.CrossRef
Takai, T. M. (2013). Adoption of the national information exchange model within the Department of Defense [Memorandum]. Department of Defense.
Taras, V., Kirkman, B. L., & Steel, P. (2010). Examining the impact of culture’s consequences: A three-decade, multilevel, meta-analytic review of Hofstede’s cultural value dimensions. Journal of Applied Psychology, 95(3), 405.CrossRef
UN, E. (2016). eGovernment in support of sustainable development. United Nations eGovernment Survey.
Whitmore, A. (2012). A statistical analysis of the construction of the United Nations E-Government development index. Government Information Quarterly, 29(1), 68–75.CrossRef
Yavwa, Y., & Twinomurinzi, H. (2018). Impact of culture on e-government adoption using UTAUT: A case of Zambia. In 2018 International Conference on eDemocracy & eGovernment (ICEDEG) (pp. 356–360). IEEE.
Zhang, X., De Pablos, P. O., & Xu, Q. (2014). Culture effects on the knowledge sharing in multi-national virtual classes: A mixed method. Computers in Human Behavior, 31, 491–498.CrossRef
Zhao, F. (2011). Impact of national culture on e-government development: A global study. Internet Research, 21(3), 362–380.CrossRef
Zhao, F., Shen, K. N., & Collier, A. (2014). Effects of national culture on e-government diffusion—A global study of 55 countries. Information & Management, 51(8), 1005–1016.CrossRef
Zhao, F., Wallis, J., & Singh, M. (2015). E-government development and the digital economy: A reciprocal relationship. Internet Research, 25(5), 734–766.CrossRef
Metadata
Title
Bridging Culture and Technology: A Study of E-Government Adoption
Authors
Danilo Magno Marchiori
Emerson Wagner Mainardes
Ricardo José de Ascensão Gouveia Rodrigues
Publication date
30-01-2024
Publisher
Springer US
Published in
Public Organization Review
Print ISSN: 1566-7170
Electronic ISSN: 1573-7098
DOI
https://doi.org/10.1007/s11115-024-00761-5