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2018 | OriginalPaper | Chapter

11. Building Competitive Advantage by Connecting the Physical and Financial Chains: A Study of UPS and DHL

Authors : Magnus Lind, Kelly Barner

Published in: Finance Unleashed

Publisher: Springer International Publishing

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Abstract

UPS and Deutsche Post’s DHL are renowned as two of the world’s largest couriers/small parcel carriers. To some of their customers, however, this is no longer the most valuable service they provide. Over the past few years, both companies have developed financial supply chain products. Each product leverages different parts of working capital management.

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previous chapter Let Them Eat Cake

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“UPS Capital: Company History,” Accessed July 1, 2017, https://upscapital.com/about-us/company-history/.

“What is Blue Ocean Strategy?” Accessed July 1, 2017, https://www.blueoceanstrategy.com/what-is-blue-ocean-strategy/.

DHL Global, Deutsche Post DHL Completes Postbank Transaction, February 28, 2012, http://www.dhl.com/en/press/releases/releases_2012/group/022812.html.

Patrick Vlaskovits, “Henry Ford, Innovation, and That ‘Faster Horse’ Quote,” Harvard Business Review, August 29, 2017, https://hbr.org/2011/08/henry-ford-never-said-the-fast.

Title: Building Competitive Advantage by Connecting the Physical and Financial Chains: A Study of UPS and DHL
Authors: Magnus Lind
Kelly Barner
Publisher: Springer International Publishing
Book: Finance Unleashed
Print ISBN: 978-3-319-66369-2

Electronic ISBN: 978-3-319-66370-8

Copyright Year: 2018
DOI: https://doi.org/10.1007/978-3-319-66370-8_11