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2021 | OriginalPaper | Chapter

27. Citizens Engagement in Smart Cities: A Systematic Mapping Review

Authors : Rafael Leite, Adler Diniz, Melise De Paula

Published in: ITNG 2021 18th International Conference on Information Technology-New Generations

Publisher: Springer International Publishing

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Abstract

Although the term Smart City has a wide range of definitions, it is a consensus in the bibliography that public participation is essential. However, cities are not always successful in ensuring citizen involvement, which can compromise governance efficiency. This work presents a Literature Systematic Mapping that aims to understand what are the aspects that influence citizens’ interest to engage in public participation policies, how these policies are being implemented, and how citizens’ engagement affects the governance of a smart city. To accomplish these goals, 33 academic papers were selected through a rigorous search protocol.

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Metadata
Title
Citizens Engagement in Smart Cities: A Systematic Mapping Review
Authors
Rafael Leite
Adler Diniz
Melise De Paula
Copyright Year
2021
DOI
https://doi.org/10.1007/978-3-030-70416-2_27

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