2011 | OriginalPaper | Chapter
Cock-ups and cover-ups at work
Author : Adrian Furnham
Published in: Managing People in a Downturn
Publisher: Palgrave Macmillan UK
Activate our intelligent search to find suitable subject content or patents.
Select sections of text to find matching patents with Artificial Intelligence. powered by
Select sections of text to find additional relevant content using AI-assisted search. powered by
We all make them: the cock-up at work. The un- or poorly proof-read report, full of errors; the clumsy, embarrassing presentation; the appraisal that leads to serious litigation; the insulted and pissed-off (very important) client. You get asked fundamental questions and you don’t know the answer. Your facts are out-of-date, or wrong. You deliver late without warning, and not what you promised. Like death and taxes and all that, these things happen; they are clearly inevitable at some time.