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2014 | OriginalPaper | Chapter

Collective Intelligence in Crises

Authors : Monika Büscher, Michael Liegl, Vanessa Thomas

Published in: Social Collective Intelligence

Publisher: Springer International Publishing

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Abstract

New practices of social media use in emergency response seem to enable broader ‘situation awareness’ and new forms of crisis management. The scale and speed of innovation in this field engenders disruptive innovation or a reordering of social, political, economic practices of emergency response. By examining these dynamics with the concept of social collective intelligence, important opportunities and challenges can be examined. In this chapter we focus on socio-technical aspects of social collective intelligence in crises to discuss positive and negative frictions and avenues for innovation. Of particular interest are ways of bridging between collective intelligence in crises and official emergency response efforts.

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Footnotes
1
A Canadian twitter convention to tag places is to use airport codes for referring to cities. For example, ‘YYC’ is the airport code of Calgary, so Calgary is #yyc, Edmonton is #yeg, Toronto is #yyz, Vancouver is #yvr.
 
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Metadata
Title
Collective Intelligence in Crises
Authors
Monika Büscher
Michael Liegl
Vanessa Thomas
Copyright Year
2014
DOI
https://doi.org/10.1007/978-3-319-08681-1_12