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Integrating User-Centred Design in Agile Development Read chapter Read first chapter

2016 | OriginalPaper | Chapter

6. Communication Breakdowns in the Integration of User-Centred Design and Agile Development

Authors : Silvia Bordin, Antonella De Angeli

Published in: Integrating User-Centred Design in Agile Development

Publisher: Springer International Publishing

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Abstract

Despite several calls for a more systematic integration of User-Centred Design and Agile development methodologies, no satisfactory agreement has been found yet. We articulate three breakdowns that may occur when integrating these two software engineering approaches, namely a variable interpretation of user involvement, a mismatch in the value of documentation, and a misalignment in iterations. These themes emerged from theoretical grounding as part of action research in a case study where UCD and Agile were integrated to develop mobile applications for a user community. We discuss attempted strategies for improving community involvement alongside the evolution of the project team, composed of developers, designers, users, and customers. We finally suggest ways to promote a receptive organisational culture for the integration of UCD and Agile, drawing inspiration from participatory design and design thinking, retaining the richness of community voice, and effectively timing the combination of the two methodologies.

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previous chapter Integration of Human-Centred Design and Agile Software Development Practices: Experience Report from a SME
next chapter Towards Understanding How Agile Teams Predict User Experience
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Metadata
Title
Communication Breakdowns in the Integration of User-Centred Design and Agile Development
Authors
Silvia Bordin
Antonella De Angeli
Copyright Year
2016
Book
Integrating User-Centred Design in Agile Development

Print ISBN: 978-3-319-32163-9

Electronic ISBN: 978-3-319-32165-3

Copyright Year: 2016

DOI
https://doi.org/10.1007/978-3-319-32165-3_6