Skip to main content
Top

01-03-2024

Comparison of a Multidimensional to a Unidimensional Measure of Public Service Motivation: A Ghanaian Study

Author: James Kwame Mensah

Published in: Public Organization Review

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

There is a paucity of empirical studies comparing unidimensional and multidimensional measures of PSM in Sub-Saharan Africa. Data was collected from 350 respondents in 26 Ministries in Ghana and the model was estimated with structural equation modelling. The findings showed that the four-dimensional measure of PSM is not comparable to the unidimensional measure, however, a three-dimensional and unidimensional measure of PSM is comparable. The findings further suggest that there is no significant difference between the three-dimensional and unidimensional measures of PSM in predicting affective commitment and organisational citizenship behaviour. The study contributed to testing the multi-dimensional and uni-dimensional measures of PSM in an African context.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Adjorlolo, S., & Watt, B. D. (2019). Factorial and convergent validity of the youth psychopathic traits inventory‐short version in Ghana. International Journal of Psychology, 54(3), 388–396. Adjorlolo, S., & Watt, B. D. (2019). Factorial and convergent validity of the youth psychopathic traits inventory‐short version in Ghana. International Journal of Psychology, 54(3), 388–396.
go back to reference Alonso, P., & Lewis, G. B. (2001). Public Service Motivation and Job Performance: Evidence from the Federal Sector. American Review of Public Administration, 31(4), 363–380.CrossRef Alonso, P., & Lewis, G. B. (2001). Public Service Motivation and Job Performance: Evidence from the Federal Sector. American Review of Public Administration, 31(4), 363–380.CrossRef
go back to reference Amegavi, G. B., & Mensah, J. K. (2020). Commitment to public interest and public service motivation development challenges: A qualitative inquiry. Public Administration Issues, 6, 67–83.CrossRef Amegavi, G. B., & Mensah, J. K. (2020). Commitment to public interest and public service motivation development challenges: A qualitative inquiry. Public Administration Issues, 6, 67–83.CrossRef
go back to reference Ayee, J. R. (2001). Civil service reform in Ghana: A case study of contemporary reform problems in Africa (pp. 1–41). African Journal of Political Science/Revue Africaine de Science Politique. Ayee, J. R. (2001). Civil service reform in Ghana: A case study of contemporary reform problems in Africa (pp. 1–41). African Journal of Political Science/Revue Africaine de Science Politique.
go back to reference Bawole, J. N., Mensah, J. K., & Amegavi, G. B. (2019). Public service motivation scholarship in Africa: A systematic review and research agenda. International Journal of Public Administration, 42(6), 497–508.CrossRef Bawole, J. N., Mensah, J. K., & Amegavi, G. B. (2019). Public service motivation scholarship in Africa: A systematic review and research agenda. International Journal of Public Administration, 42(6), 497–508.CrossRef
go back to reference Bozeman, B., & Su, X. (2014). Public Service Motivation concepts and th eory : A critique. Public Administration and Development, 75(5), 700–710. Bozeman, B., & Su, X. (2014). Public Service Motivation concepts and th eory : A critique. Public Administration and Development, 75(5), 700–710.
go back to reference Brænder, M., & Andersen, L. B. (2013). Does deployment to war affect public service motivation? A panel study of soldiersbefore and after their service in Afghanistan. Public Administration Review, 73(3), 466–477. Brænder, M., & Andersen, L. B. (2013). Does deployment to war affect public service motivation? A panel study of soldiersbefore and after their service in Afghanistan. Public Administration Review, 73(3), 466–477.
go back to reference Brenya, E., Adu-gyamfi, S., Kyei, E. Y., Tariah, F. P., Nmerukini, A., Boateng, E. K., & Yomle, R. (2016). Public Service Motivation in Ghanaian Civil Service : A case study of Ejisu-Juabeng Municipality. International Journal of Public Administration, 40(2), 164–175.CrossRef Brenya, E., Adu-gyamfi, S., Kyei, E. Y., Tariah, F. P., Nmerukini, A., Boateng, E. K., & Yomle, R. (2016). Public Service Motivation in Ghanaian Civil Service : A case study of Ejisu-Juabeng Municipality. International Journal of Public Administration, 40(2), 164–175.CrossRef
go back to reference Brewer, G. A., & Selden, S. C. (1998). Whistle blowers in the federal civil service: New evidence of the public service ethic. Journal of Public Administration Research and Theory, 8(3), 413–440.CrossRef Brewer, G. A., & Selden, S. C. (1998). Whistle blowers in the federal civil service: New evidence of the public service ethic. Journal of Public Administration Research and Theory, 8(3), 413–440.CrossRef
go back to reference Brewer, G. A., Selden, S. C., & Facer Ii, R. L. (2000). Individual conceptions of public service motivation. Public Administration Review, 60(3), 254–264.CrossRef Brewer, G. A., Selden, S. C., & Facer Ii, R. L. (2000). Individual conceptions of public service motivation. Public Administration Review, 60(3), 254–264.CrossRef
go back to reference Bright, L. (2007). Does person-organization fit mediate the relationship between public service motivation and the job performance of public employees? Review of Public Personnel Administration, 27(4), 361–379.CrossRef Bright, L. (2007). Does person-organization fit mediate the relationship between public service motivation and the job performance of public employees? Review of Public Personnel Administration, 27(4), 361–379.CrossRef
go back to reference Bright, L. (2008). Does Public Service Motivation really make a difference on the job satisfaction and turnover intentions of Public employees ? The American Review of Public Administration, 38(2), 149–166.CrossRef Bright, L. (2008). Does Public Service Motivation really make a difference on the job satisfaction and turnover intentions of Public employees ? The American Review of Public Administration, 38(2), 149–166.CrossRef
go back to reference Buchanan, B. (1975). Red-tape and the service ethic: Some unexpected differences between public and private managers. Administration & Society, 6(4), 423–444.CrossRef Buchanan, B. (1975). Red-tape and the service ethic: Some unexpected differences between public and private managers. Administration & Society, 6(4), 423–444.CrossRef
go back to reference Caillier, J. G. (2016). Does Public Service Motivation mediate the relationship between goal clarity and both Organizational Commitment and Extra-role Behaviours ? Public Administration Review, 18(2), 300–318. Caillier, J. G. (2016). Does Public Service Motivation mediate the relationship between goal clarity and both Organizational Commitment and Extra-role Behaviours ? Public Administration Review, 18(2), 300–318.
go back to reference Camilleri, E. (2006). Towards developing an organisational commitment-public service motivation model for the Maltese public service employees. Public Policy and Administration, 21(1), 63–83.CrossRef Camilleri, E. (2006). Towards developing an organisational commitment-public service motivation model for the Maltese public service employees. Public Policy and Administration, 21(1), 63–83.CrossRef
go back to reference Cerase, F. P., & Farinella, D. (2009). Public service motivation: How does it relate to management reforms and changes in the working situation of public organizations? A case study of the Italian revenue agency. Public Policy and Administration, 24(3), 281–308.CrossRef Cerase, F. P., & Farinella, D. (2009). Public service motivation: How does it relate to management reforms and changes in the working situation of public organizations? A case study of the Italian revenue agency. Public Policy and Administration, 24(3), 281–308.CrossRef
go back to reference Clerkin, R. M., & Coggburn, J. D. (2012). The dimensions of public service motivation and sector work preferences. Review of Public Personnel Administration, 32(3), 209–235.CrossRef Clerkin, R. M., & Coggburn, J. D. (2012). The dimensions of public service motivation and sector work preferences. Review of Public Personnel Administration, 32(3), 209–235.CrossRef
go back to reference Frank, S. A., & Lewis, G. B. (2004). Government employees: Working hard or hardly working? The American Review of Public Administration, 34(1), 36–51.CrossRef Frank, S. A., & Lewis, G. B. (2004). Government employees: Working hard or hardly working? The American Review of Public Administration, 34(1), 36–51.CrossRef
go back to reference Giauque, D., Ritz, A., Varone, F., Anderfuhren-Biget, S., & Waldner, C. (2011). Putting public service motivation into context: A balance between universalism and particularism. International Review of Administrative Sciences, 77(2), 227–253.CrossRef Giauque, D., Ritz, A., Varone, F., Anderfuhren-Biget, S., & Waldner, C. (2011). Putting public service motivation into context: A balance between universalism and particularism. International Review of Administrative Sciences, 77(2), 227–253.CrossRef
go back to reference Gould-Williams, J. S. (2016). Managers’ motives for investing in HR practices and their implications for public service motivation. International Journal of Manpower, 37(5), 764–776.CrossRef Gould-Williams, J. S. (2016). Managers’ motives for investing in HR practices and their implications for public service motivation. International Journal of Manpower, 37(5), 764–776.CrossRef
go back to reference Gould-Williams, J. S., Mostafa, A. M. S., & Bottomley, P. (2013). Public Service Motivation and Employee outcomes in the Egyptian Pubsslic Sector : Testing the Mediating Effect of Person-Organization Fit. Journal of Public Administration Research and Theory, 25(2), 597–622.CrossRef Gould-Williams, J. S., Mostafa, A. M. S., & Bottomley, P. (2013). Public Service Motivation and Employee outcomes in the Egyptian Pubsslic Sector : Testing the Mediating Effect of Person-Organization Fit. Journal of Public Administration Research and Theory, 25(2), 597–622.CrossRef
go back to reference Haruna, P. F. (2003). Reforming Ghana’s public service: Issues and experiences in comparative perspective. Public Administration Review, 63(3), 343–354.CrossRef Haruna, P. F. (2003). Reforming Ghana’s public service: Issues and experiences in comparative perspective. Public Administration Review, 63(3), 343–354.CrossRef
go back to reference Hofstede, G. (1983). National cultures in four dimensions: A research-based theory of cultural differences among nations. International Studies of Management & Organization, 13(1–2), 46–74.CrossRef Hofstede, G. (1983). National cultures in four dimensions: A research-based theory of cultural differences among nations. International Studies of Management & Organization, 13(1–2), 46–74.CrossRef
go back to reference Hui, C., Lee, C., & Rousseau, D. M. (2004). Psychological contract and organizational citizenship behavior in China: Investigating generalizability and instrumentality. Journal of Applied Psychology, 89(2), 311.PubMedCrossRef Hui, C., Lee, C., & Rousseau, D. M. (2004). Psychological contract and organizational citizenship behavior in China: Investigating generalizability and instrumentality. Journal of Applied Psychology, 89(2), 311.PubMedCrossRef
go back to reference Kim, S. (2009). Testing the structure of public service motivation in Korea: A research note. Journal of Public Administration Research and Theory, 19(4), 839–851.CrossRef Kim, S. (2009). Testing the structure of public service motivation in Korea: A research note. Journal of Public Administration Research and Theory, 19(4), 839–851.CrossRef
go back to reference Kim, S. (2016). Comparison of a Multidimensional to a Unidimensional measure of Public Service Motivation : Predicting Work attitudes. International Journal of Public Administration, 40(6), 504–516. Kim, S. (2016). Comparison of a Multidimensional to a Unidimensional measure of Public Service Motivation : Predicting Work attitudes. International Journal of Public Administration, 40(6), 504–516.
go back to reference Kim, S. (2017). National culture and public service motivation : Investigating the relationship using Hofstede ’ s five cultural dimensions. International Review of Administrative Sciences, 83(1–suppl), 23–40.CrossRef Kim, S. (2017). National culture and public service motivation : Investigating the relationship using Hofstede ’ s five cultural dimensions. International Review of Administrative Sciences, 83(1–suppl), 23–40.CrossRef
go back to reference Kim, S., & Vandenabeele, W. (2010). A strategy for building public service motivation research internationally. Public Administration Review, 70, 701–709.CrossRef Kim, S., & Vandenabeele, W. (2010). A strategy for building public service motivation research internationally. Public Administration Review, 70, 701–709.CrossRef
go back to reference Kim, S., Vandenabeele, W., Wright, B. E., Andersen, L. B., Cerase, F. P., Christensen, R. K., & De Vivo, P. (2012). Investigating the structure and meaning of public service motivation across populations: Developing an international instrument and addressing issues of measurement invariance. Journal of Public Administration Research and Theory, 23(1), 79–102.CrossRef Kim, S., Vandenabeele, W., Wright, B. E., Andersen, L. B., Cerase, F. P., Christensen, R. K., & De Vivo, P. (2012). Investigating the structure and meaning of public service motivation across populations: Developing an international instrument and addressing issues of measurement invariance. Journal of Public Administration Research and Theory, 23(1), 79–102.CrossRef
go back to reference Kim, S., Vandenabeele, W., Wright, B. E., Andersen, L. B., Cerase, F. P., Christensen, R. K., & Vivo, P. D. (2013). Investigating the structure and meaning of public service motivation across populations: Developing an international instrument and addressing issues of measurement invariance. Journal of Public Administration Research and Theory, 23, 79–102.CrossRef Kim, S., Vandenabeele, W., Wright, B. E., Andersen, L. B., Cerase, F. P., Christensen, R. K., & Vivo, P. D. (2013). Investigating the structure and meaning of public service motivation across populations: Developing an international instrument and addressing issues of measurement invariance. Journal of Public Administration Research and Theory, 23, 79–102.CrossRef
go back to reference Kjeldsen, A. M. (2014). Dynamics of public service motivation: Attraction-selection and socialization in the production and regulation of social services. Public Administration Review, 74(1), 101–112.MathSciNetCrossRef Kjeldsen, A. M. (2014). Dynamics of public service motivation: Attraction-selection and socialization in the production and regulation of social services. Public Administration Review, 74(1), 101–112.MathSciNetCrossRef
go back to reference Kumasey, A. S., Bawole, J. N., & Hossain, F. (2017). Organizational commitment of public service employees in Ghana: Do codes of ethics matter? International Review of Administrative Sciences, 83(1_suppl), 59–77.CrossRef Kumasey, A. S., Bawole, J. N., & Hossain, F. (2017). Organizational commitment of public service employees in Ghana: Do codes of ethics matter? International Review of Administrative Sciences, 83(1_suppl), 59–77.CrossRef
go back to reference Lee, Y., & Jeong, J. (2015). The Link between Public Service Motivation and Volunteering : The case of South Korean civil servants. International Journal of Public Administration, 38(5), 355–363.MathSciNetCrossRef Lee, Y., & Jeong, J. (2015). The Link between Public Service Motivation and Volunteering : The case of South Korean civil servants. International Journal of Public Administration, 38(5), 355–363.MathSciNetCrossRef
go back to reference Leisink, P., & Steijn, B. (2009). Public service motivation and job performance of public sector employees in the Netherlands. International Review of Administrative Sciences, 75(1), 35–52.CrossRef Leisink, P., & Steijn, B. (2009). Public service motivation and job performance of public sector employees in the Netherlands. International Review of Administrative Sciences, 75(1), 35–52.CrossRef
go back to reference Liu, B., Tang, N., & Zhu, X. (2008). Public service motivation and job satisfaction in China: An investigation of generalisability and instrumentality. International Journal of Manpower, 29(8), 684–699.CrossRef Liu, B., Tang, N., & Zhu, X. (2008). Public service motivation and job satisfaction in China: An investigation of generalisability and instrumentality. International Journal of Manpower, 29(8), 684–699.CrossRef
go back to reference Mensah, J. K., & Amegavi, G. B. (2024). Experimental Public Service Motivation Research: A systematic review and future directions. International Journal of Public Administration, 47(3), 86–207. Mensah, J. K., & Amegavi, G. B. (2024). Experimental Public Service Motivation Research: A systematic review and future directions. International Journal of Public Administration, 47(3), 86–207.
go back to reference Mostafa, A. M. S., Gould-Williams, J. S., & Bottomley, P. (2015). High-performance Human Resource practices and Employee outcomes: The mediating role of Public Service Motivation. Public Administration Review, 75(5), 747–757.CrossRef Mostafa, A. M. S., Gould-Williams, J. S., & Bottomley, P. (2015). High-performance Human Resource practices and Employee outcomes: The mediating role of Public Service Motivation. Public Administration Review, 75(5), 747–757.CrossRef
go back to reference Near, J. P., & Miceli, M. P. (2008). Wrongdoing, whistle-blowing, and retaliation in the US government: What have researchers learned from the Merit Systems Protection Board (MSPB) survey results? Review of Public Personnel Administration, 28(3), 263–281.CrossRef Near, J. P., & Miceli, M. P. (2008). Wrongdoing, whistle-blowing, and retaliation in the US government: What have researchers learned from the Merit Systems Protection Board (MSPB) survey results? Review of Public Personnel Administration, 28(3), 263–281.CrossRef
go back to reference Oyewobi, L. O. (2013). Influence of Public Service motivation on job satisfaction and Organisational Commitment of Quantity Surveyors in Nigerian Public Service. Social and Managemnt Research Journal, 10(1), 41–76. Oyewobi, L. O. (2013). Influence of Public Service motivation on job satisfaction and Organisational Commitment of Quantity Surveyors in Nigerian Public Service. Social and Managemnt Research Journal, 10(1), 41–76.
go back to reference Park, S. M., & Rainey, H. G. (2008). Leadership and public service motivation in US federal agencies. International Public Management Journal, 11(1), 109–142.CrossRef Park, S. M., & Rainey, H. G. (2008). Leadership and public service motivation in US federal agencies. International Public Management Journal, 11(1), 109–142.CrossRef
go back to reference Perry, J. L. (1996). Measuring public service motivation: An assessment of construct reliability and validity. Journal of Public Administration Research and Theory, 6(1), 5–22.CrossRef Perry, J. L. (1996). Measuring public service motivation: An assessment of construct reliability and validity. Journal of Public Administration Research and Theory, 6(1), 5–22.CrossRef
go back to reference Perry, J. L., & Hondeghem, A. (Eds.). (2008). Motivation in public management: The call of public service. Oxford University Press on Demand. Perry, J. L., & Hondeghem, A. (Eds.). (2008). Motivation in public management: The call of public service. Oxford University Press on Demand.
go back to reference Perry, J. L., & Vandenabeele, W. (2015). Public Service Motivation Research: Achievements, challenges, and future directions. Public Administration Review, 75(5), 692–699.CrossRef Perry, J. L., & Vandenabeele, W. (2015). Public Service Motivation Research: Achievements, challenges, and future directions. Public Administration Review, 75(5), 692–699.CrossRef
go back to reference Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 367–373. Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 367–373.
go back to reference Perry, J. L., Hondeghem, A., & Wise, L. R. (2010). Revisiting the motivational bases of public service: Twenty years of research and an agenda for the future. Public Administration Review, 70(5), 681–690.CrossRef Perry, J. L., Hondeghem, A., & Wise, L. R. (2010). Revisiting the motivational bases of public service: Twenty years of research and an agenda for the future. Public Administration Review, 70(5), 681–690.CrossRef
go back to reference Rainey, H. G. (1982). Reward preferences among public and private managers: In search of the service ethic. The American Review of Public Administration, 16(4), 288–302.CrossRef Rainey, H. G. (1982). Reward preferences among public and private managers: In search of the service ethic. The American Review of Public Administration, 16(4), 288–302.CrossRef
go back to reference Rainey, H. G., & Steinbauer, P. (1999). Galloping elephants: Developing elements of a theory of effective government organizations. Journal of Public Administration Research and Theory, 9(1), 1–32.CrossRef Rainey, H. G., & Steinbauer, P. (1999). Galloping elephants: Developing elements of a theory of effective government organizations. Journal of Public Administration Research and Theory, 9(1), 1–32.CrossRef
go back to reference Ritz, A., & Waldner, C. (2011). Competing for future leaders: A study of attractiveness of public sector organizations to potential job applicants. Review of Public Personnel Administration, 31(3), 291–316.CrossRef Ritz, A., & Waldner, C. (2011). Competing for future leaders: A study of attractiveness of public sector organizations to potential job applicants. Review of Public Personnel Administration, 31(3), 291–316.CrossRef
go back to reference Van de Wal, Z. (2015). All quiet on the non-western front ? A review of public service motivation scholarship in non- western contexts. Asia Pacific Journal of Public Administration, 37(2), 69–86.CrossRef Van de Wal, Z. (2015). All quiet on the non-western front ? A review of public service motivation scholarship in non- western contexts. Asia Pacific Journal of Public Administration, 37(2), 69–86.CrossRef
go back to reference Van Witteloostuijn, A., Esteve, M., & Boyne, G. (2017). Public sector motivation ad fonts: Personality traits as antecedents of the motivation to serve the public interest. Journal of Public Administration Research and Theory, 27(1), 20–35.CrossRef Van Witteloostuijn, A., Esteve, M., & Boyne, G. (2017). Public sector motivation ad fonts: Personality traits as antecedents of the motivation to serve the public interest. Journal of Public Administration Research and Theory, 27(1), 20–35.CrossRef
go back to reference Vandenabeele, W. (2007). Toward a public administration theory of public service motivation: An institutional approach. Public Management Review, 9(4), 545–556.CrossRef Vandenabeele, W. (2007). Toward a public administration theory of public service motivation: An institutional approach. Public Management Review, 9(4), 545–556.CrossRef
go back to reference Vandenabeele, W. (2008). Government calling: Public Service Motivation as an element in selecting Government as an employer of choice. Public Administration, 86(4), 1089–1105.CrossRef Vandenabeele, W. (2008). Government calling: Public Service Motivation as an element in selecting Government as an employer of choice. Public Administration, 86(4), 1089–1105.CrossRef
go back to reference Vandenabeele, W., & Van de Walle, S. (2008). International difference in public service motivation : Comparing regions across the world. In Motivation in public management: The call of public service (pp. 233–244). Vandenabeele, W., & Van de Walle, S. (2008). International difference in public service motivation : Comparing regions across the world. In Motivation in public management: The call of public service (pp. 233–244).
go back to reference Wright, B. E., & Pandey, S. K. (2008). Public Service Motivation and the Assumption of person–Organization Fit. Testing the Mediating Effect of Value Congruence. Administration & Society, 40(5), 502–521.CrossRef Wright, B. E., & Pandey, S. K. (2008). Public Service Motivation and the Assumption of person–Organization Fit. Testing the Mediating Effect of Value Congruence. Administration & Society, 40(5), 502–521.CrossRef
Metadata
Title
Comparison of a Multidimensional to a Unidimensional Measure of Public Service Motivation: A Ghanaian Study
Author
James Kwame Mensah
Publication date
01-03-2024
Publisher
Springer US
Published in
Public Organization Review
Print ISSN: 1566-7170
Electronic ISSN: 1573-7098
DOI
https://doi.org/10.1007/s11115-024-00764-2