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2018 | OriginalPaper | Chapter

Conflict, Costs and Trade-Offs in User Interface Design

Author : Alistair Sutcliffe

Published in: Global Thoughts, Local Designs

Publisher: Springer International Publishing

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Abstract

A framework for cost benefit analysis to inform design choices in configuration and customisation of user interfaces is presented. User costs of learning, UI complexity and operational usability are traded against benefits from better functional fit for the users needs. The design process is illustrated with case study experience from an eHealth application involving trade offs between conflicting requirements from two groups of users.

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Metadata
Title
Conflict, Costs and Trade-Offs in User Interface Design
Author
Alistair Sutcliffe
Copyright Year
2018
DOI
https://doi.org/10.1007/978-3-319-92081-8_7