2016 | OriginalPaper | Chapter
Context Aware Customer Experience Management: A Development Framework Based on Ontologies and Computational Intelligence
Authors : Hafedh Mili, Imen Benzarti, Marie-Jean Meurs, Abdellatif Obaid, Javier Gonzalez-Huerta, Narjes Haj-Salem, Anis Boubaker
Published in: Sentiment Analysis and Ontology Engineering
Publisher: Springer International Publishing
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