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Published in:
2023 | OriginalPaper | Chapter
7. Controlling Credit Risk in E-commerce
Authors : Ronggang Zhang, Lijuan Fang, Xiaoping He, Chuan Wei
Published in: The Whole Process of E-commerce Security Management System
Publisher: Springer Nature Singapore
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Abstract
“No man can stand without faith”. Modern society is a credit society, and the importance of social credit system construction is more prominent in the field of e-commerce. This chapter explains what e-commerce credit and e-commerce credit risk are and analyzes the influencing factors of e-commerce credit risk. This paper introduces the performance of trust-breaking behavior reflecting e-commerce credit risk, as well as the evaluation and decision-making of e-commerce credit risk, focusing on the enterprise credit evaluation index, individual credit evaluation index (including buyers and sellers), consumer goods online retail credit evaluation index, and credit evaluation process. It also introduces the guiding ideology, basic principles and various control mechanisms of credit risk control.