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Public Organization Review
Published in: Public Organization Review 4/2009

01-12-2009

Crisis Communication Post Katrina: What are we Learning?

Authors: James Garnett, Alexander Kouzmin

Published in: Public Organization Review | Issue 4/2009

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Abstract

Hurricane Katrina and post-Katrina audits are an on-going project for public affairs scholarship. Much has been written but critical frameworks of analysis are minimal. Crisis communication taxonomies are rich and fruitful in understanding the framing of calamitous events. In revisiting a previous mapping of crisis communication vulnerability points in the Katrina tragedy, the authors provide a further “vulnerability audit” of crisis-communication capabilities within a changing political/administrative ontology—one pointing to the privatization of crises/disasters within the Neo-liberal state. Lessons about crisis communication according to the earlier four conceptual lenses (Garnett and Kouzmin 2007) are supported by more recent developments and scholarship.
previous article Sustaining Cross-Sector Collaborations: Lessons from New Orleans
next article Hurricane Katrina, the Crisis of Leadership, and Chaos Management: Time for Trying the ‘Surprise Management Theory in Action’

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Metadata
Title
Crisis Communication Post Katrina: What are we Learning?
Authors
James Garnett
Alexander Kouzmin
Publication date
01-12-2009
Publisher
Springer US
Published in
Public Organization Review / Issue 4/2009
Print ISSN: 1566-7170
Electronic ISSN: 1573-7098
DOI
https://doi.org/10.1007/s11115-009-0096-5

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EditorialNotes

Report Card on Katrina: Administrative Progress Four Years Hence

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