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Published in:
2015 | OriginalPaper | Chapter
CrowdMonitor: Monitoring Physical and Digital Activities of Citizens During Emergencies
Authors : Thomas Ludwig, Tim Siebigteroth, Volkmar Pipek
Published in: Social Informatics
Publisher: Springer International Publishing
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In recent times, emergencies such as the 2013 flood in mid Europe have clearly shown that besides the professional emergency services and authorities, citizens get a more and more active role in crisis response work. They organize themselves and coordinate private relief activities. Those activities can be found in (physical) groups of affected local citizens, but also within (digital) social media groups. To detect and use this civil potential by professional emergency services, approaches are needed that support the instructing of citizens and coordinating of their actions to avoid needless duplications or conflicts. In this paper we present a concept, based on a mobile crowd sensing approach, which was designed as well as implemented as the system prototype CrowdMonitor and facilitates the monitoring of physical and digital activities of and the assignment of specific tasks to citizens.