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Published in:
2013 | OriginalPaper | Chapter
Delivery Performance
Authors : Marek Szwejczewski, Malcolm Jones
Published in: Learning From World-Class Manufacturers
Publisher: Palgrave Macmillan UK
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This chapter covers the subject of delivery performance and the two elements that comprise it, namely delivery lead time and delivery reliability. The chapter starts by examining the concept of lead time and indicates the various ways in which it can be reduced. It then explores the concept of flow and looks at the need for manufacturers to achieve flow through their manufacturing facilities. The latter part of the chapter discusses delivery reliability and how it can be improved.