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Published in:
2013 | OriginalPaper | Chapter
Determining the Collaboration Maturity of Organizational Teams: A Study in the Automotive Industry
Authors : Imed Boughzala, Gert-Jan de Vreede
Published in: Knowledge Discovery, Knowledge Engineering and Knowledge Management
Publisher: Springer Berlin Heidelberg
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Many researchers argue that the quality of collaboration directly affects the quality of an organization’s outcomes and performance. This paper reports on the first field application of a Collaboration Maturity Model (Col-MM) through an automotive field study. This model was empirically developed during a series of Focus Group meetings with professional collaboration experts to maximize its relevance and practical applicability. Col-MM is intended to be sufficiently generic to be applied to any type of collaboration and useable to assess the collaboration maturity of a given team holistically through self-assessments performed by practitioners. The purpose of the study reported in this paper was to apply and evaluate the use of the Col-MM in practice. The results should be of interest to academic researchers and information systems practitioners interested in collaboration maturity assessment. The paper further serves as a starting point for future research in this area.