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2023 | OriginalPaper | Chapter

Development of an Expert System to Support the Decision-Making Process on the Shop Floor

Authors : Mezhuyev Vitaliy, Sorko Sabrina, Mayer Barbara, Lackner Katharina

Published in: New Perspectives and Paradigms in Applied Economics and Business

Publisher: Springer International Publishing

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Abstract

This paper discusses a new multidimensional approach to create a smart, digitally supported workplace. The approach is based on the development and use of an expert system to support the decision-making process of managers when designing smart workplaces on the shop floor. To derive the rules of the expert system, comprehensive literature research was done, resulting in the allocation of organizational, personnel, data, technology, and acceptance dimensions. These dimensions were used for the formulation of the corresponding problem–solution pairs of the decision tree. Implementation of the expert system was done in the KnowWE software tool with further validation in a research and learning factory, the Smart Production Lab at FH Joanneum University of Applied Sciences, Austria, within the research project Smart Workplaces. Being implemented, the proposed approach will help industrial companies to increase the awareness and effectiveness of decision-making on the shop floor.

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Title: Development of an Expert System to Support the Decision-Making Process on the Shop Floor
Authors: Mezhuyev Vitaliy
Sorko Sabrina
Mayer Barbara
Lackner Katharina
Publisher: Springer International Publishing
Book: New Perspectives and Paradigms in Applied Economics and Business
Print ISBN: 978-3-031-23843-7

Electronic ISBN: 978-3-031-23844-4

Copyright Year: 2023
DOI: https://doi.org/10.1007/978-3-031-23844-4_14

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