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2018 | OriginalPaper | Chapter

3. Development of Suspension Parts Project

Authors : Halvor Holtskog, Elias G. Carayannis, Aris Kaloudis, Geir Ringen

Published in: Learning Factories

Publisher: Springer International Publishing

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Abstract

From a macro and national perspective, this chapter focuses on the specificities of a manufacturing sector, that is, the Norwegian automotive industry. The chapter introduces the reader to product development in the industry, demonstrating how the organization learns (or not) from the one product development project to the next. This descriptive approach as to how product development occurs in real settings is in stark contrast to the one presented in the firms’ formal description of quality management systems and other types of formal displays. This chapter provides therefore, a unique insight in a) the discrepancies between firms’ fragmented and not always coinciding representations of realities of real production processes and b) the challenges firms’ meet in accumulating knowledge and know-how between projects.

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Footnotes
1
COP = customer-oriented processes.
 
2
In the case companies and in the rest of the industry at Raufoss.
 
3
Process FMEA (PFMEA)—how the risks regard the production processes (FMEA for products is called Design FMEA/DFMEA).
 
4
The root cause is the real problem and not the symptoms of a problem. There are many techniques to find the root cause, for example: 5 times why, PDCA, LAMDA, and so on.
 
5
The governing rules are operationalized rather than questioned.
 
6
Behavior that inhibit the questioning of governing rules.
 
7
DRBFM = Design Review Based on Failure Mode.
 
8
PDCA = Plan, Develop, Control, and Act. A method for finding the root cause of a problem and permanently solving it.
 
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Metadata
Title
Development of Suspension Parts Project
Authors
Halvor Holtskog
Elias G. Carayannis
Aris Kaloudis
Geir Ringen
Copyright Year
2018
DOI
https://doi.org/10.1007/978-3-319-41887-2_3