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2019 | OriginalPaper | Chapter

Digital Consumer Needs in Digital Supply Network Creation

Authors : Marcin Jurczak, Magdalena Kopeć

Published in: SMART Supply Network

Publisher: Springer International Publishing

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Abstract

Analysing the processes of globalization, digitalization and virtualization has a substantial impact on shaping present-day supply chains. Alongside these progressing trends, the meaning of supply chains and networks increases, especially in the process of fulfilling the needs of digital consumers. A consumer who uses technology every day to acquise goods and services over the internet. The aim of the article is to present a reflection on the mutual relationship of tools and technologies that shape the consumer’s digital needs and capabilities to meet those needs through digital, intelligent supply networks.

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previous chapter Mutual Influence of Traditional Trading Chains and E-commerce: Trends and Metrics

next chapter Value for the Customer in the Logistics Service of E-commerce

Not all services are available online since they require both parties to present (service provider and service recipient), e.g. haircuts and hair services, dental services, cosmetic services.

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The considerations presented in this chapter refer to the subject of a consumer’s digital market as well as to the supply network—which is often interchangeably referred to in literature as supply chains.

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Title: Digital Consumer Needs in Digital Supply Network Creation
Authors: Marcin Jurczak
Magdalena Kopeć
Publisher: Springer International Publishing
Book: SMART Supply Network
Print ISBN: 978-3-319-91667-5

Electronic ISBN: 978-3-319-91668-2

Copyright Year: 2019
DOI: https://doi.org/10.1007/978-3-319-91668-2_11

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