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2018 | OriginalPaper | Chapter

Digital Payments Adoption Research: A Review of Factors Influencing Consumer’s Attitude, Intention and Usage

Authors : Pushp P. Patil, Nripendra P. Rana, Yogesh K. Dwivedi

Published in: Challenges and Opportunities in the Digital Era

Publisher: Springer International Publishing

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Abstract

Digital payment methods (DPMs) are evolving fast but they are yet to be widely adopted particularly in the developing countries. An initial review of literature suggests that several studies have already been conducted on this topic for understanding antecedents of digital payments adoption. However, only a few studies have examined this emerging topic in the context of developing countries. The aim of this submission is to identify antecedents of consumer adoption and usage of digital payments methods. The results of this literature analysis suggest that constructs related to technology acceptance model (TAM) and unified theory of acceptance and use of technology (UTAUT) along with trust and risk are the most frequently examined constructs for determining consumer’s behavioural intention to use and usage of DPMs. The findings from this work can help researchers selecting factors for inclusion in the future empirical works on this topic.

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Metadata
Title
Digital Payments Adoption Research: A Review of Factors Influencing Consumer’s Attitude, Intention and Usage
Authors
Pushp P. Patil
Nripendra P. Rana
Yogesh K. Dwivedi
Copyright Year
2018
DOI
https://doi.org/10.1007/978-3-030-02131-3_6

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