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2023 | Book

Digital Transformation Success

Achieving Alignment and Delivering Results with the Process Inventory Framework

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About this book

Discover the key to digital transformation success in this comprehensive guide. In today's rapidly advancing technological landscape, companies are promised innovative business models, enhanced customer experiences, and productivity improvements through digital initiatives. However, it's disheartening that 70% of these endeavors fail to meet their goals, resulting in lost investments and frustrated stakeholders.

The root cause of these failures often lies in the lack of alignment across organizations. Achieving alignment is crucial, encompassing both vertical alignment – which involves aligning goals from the CEO down to even low-level single contributors – and horizontal alignment – which enables seamless collaboration across functional areas. To address this challenge, the book introduces Process Inventory, a powerful framework that not only establishes a common language but also aligns resources throughout the organization, driving a new level of operating efficiency and agility necessary to thrive in this digital era.

This comprehensive guide delves beyond guiding principles, providing readers with detailed methods, modeling techniques, operating models, and real-world case studies. By leveraging the Process Inventory framework, organizations can enhance existing disciplines like Change Management, Risk Management, and Operational Excellence, enabling effective digital technology design and propelling them into the forefront of the digital age.

What You'll Learn

​The transformative power of the Process Inventory framework to drive Digital Transformation success by aligning resources, organizational goals, and efforts, leading to unparalleled agility. How the Process Inventory serves as the connective tissue that redefines how an organization operates, enabling operational excellence and enhanced efficiency.How Process Inventory directly supports the seamless implementation of cutting-edge digital technologies like machine learning, intelligent process automation, and microservices.Key best practices, including building and maintaining models, engaging stakeholders, and attaining maximum value from this framework. How Process Inventory seamlessly integrates with and elevates existing disciplines such as Process Modeling, Enterprise Architecture, Risk Management, Lean/Six Sigma Process Improvement, Change Management, and Business Architecture.

Who This Book Is For

Forward-thinking Business Executives committed to achieving their digital transformation agendaVisionary Leaders, including COOs and CIOs, striving to elevate their organization's efficiency and effectivenessIndividual practitioners and teams dedicated to driving transformation strategies and techniques within their organizationProcess Center of Excellence personnel entrusted with mapping out and managing processes for their organization's success

Table of Contents

Frontmatter

Foundations for Success

Frontmatter
Chapter 1. The Key to Digital Transformation Success
Abstract
In the age of digitization, businesses face a critical imperative: to adapt and embrace innovation or risk being left behind in a rapidly evolving world.
Michael Schank
Chapter 2. Overview of the Process Inventory Framework
Abstract
In this chapter, you will explore the components of the Process Inventory framework. Delve into the significance of this framework in establishing an ontology to organize organizational knowledge. Understand the methods for constructing and maintaining a Process Inventory, and explore the conceptual architecture used to integrate metadata from diverse authoritative sources. Additionally, you’ll gain insights into related models, such as process models, customer journeys, and value streams. The framework, with all its associated components, is critical for structuring and utilizing knowledge effectively within an organization to deliver transformational value.
Michael Schank
Chapter 3. Defining the Digital Transformation Program
Abstract
We’ll explore the critical role of building a digital strategy as the foundation for successful digital programs. When articulating a digital strategy, it’s essential to consider key trends that are reshaping business models and transforming how organizations operate. These trends encompass new innovation models, a heightened focus on the customer, and the recognition of data as a strategic asset.
Michael Schank

Applying Process Inventory to Transform Ways of Working

Frontmatter
Chapter 4. Driving Operational Excellence
Abstract
This chapter explores several key aspects that contribute to achieving operational excellence. We'll start by defining operational excellence as the driving force behind comprehensive operational improvement efforts. Then, we'll delve into the Lean Six Sigma methodology, highlighting its role in process optimization. Additionally, we'll detail how the Process Inventory directly enhances the effectiveness of Lean Six Sigma initiatives.
Michael Schank
Chapter 5. Transforming the Change Process
Abstract
In this chapter, we will delve deep into the change process, a broad term encompassing any change in organizational capability, regardless of size and scope. You will gain an understanding of prominent change methodologies, including the strategy process, project portfolio management, Agile, Waterfall, and organizational change management.
Michael Schank
Chapter 6. The Technology Path to Digitization
Abstract
We will explore how advancements in digital technologies are revolutionizing how organizations operate, necessitating the development of a strategy that outlines how these advancements will be leveraged to support the organizations’ business strategy. Several trends will be examined, including intelligent process automation, data-centric AI, and business modular architectures.
Michael Schank
Chapter 7. Strengthening Risk Management
Abstract
In this chapter, we will explore the growing importance of risk management in today's complex business landscape. We'll discuss the factors driving this importance, including increasing complexity, regulatory requirements, and the evolving role of risk oversight in boards.
Michael Schank

Implementing the Process Inventory Framework

Frontmatter
Chapter 8. The Process Inventory Accountability Model
Abstract
In this chapter, we will start by emphasizing the importance of establishing clear roles and accountability throughout the organization when implementing the Process Inventory framework. This will provide you with a comprehensive understanding of the pivotal roles played across the organization in developing comprehensive and accurate models, which will ultimately result in significant organizational benefits.
Michael Schank
Chapter 9. Process Methods and Modeling Rules
Abstract
In this chapter, you will gain a deep understanding of why modeling the processes of an organization through Process Inventory and process models is of paramount importance. We will delve into the guiding principles that maximize the value an organization can derive from these models.
Michael Schank
Chapter 10. Modeling Platform and Data Infrastructure
Abstract
In this chapter, we will explore the importance of Business Process Analysis platforms in managing the Process Inventory framework, associated models, and supporting metadata. You will gain an appreciation for its role in providing alignment across the organization to deliver digital transformation and operational excellence goals.
Michael Schank
Backmatter
Metadata
Title
Digital Transformation Success
Author
Michael Schank
Copyright Year
2023
Publisher
Apress
Electronic ISBN
978-1-4842-9816-9
Print ISBN
978-1-4842-9815-2
DOI
https://doi.org/10.1007/978-1-4842-9816-9