2015 | OriginalPaper | Chapter
Direct Selling in the Rainbow Nation - Retaining the Distributor!
Authors : Pumela Msweli, Adrian Sargeant
Published in: Proceedings of the 1998 Multicultural Marketing Conference
Publisher: Springer International Publishing
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This paper investigates the key reasons for the high reported levels of distributor turnover, using a case study research method. The study was carried out in South Africa and involved an investigation of a variety of predictor variables which the literature suggested had the capacity to influence distributor retention.