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Published in:
2017 | OriginalPaper | Chapter
Documentation of Improvement Competences
Authors : Jørn Johansen, Karsten Kristensen Back, Morten Korsaa, Jan Pries-Heje, Tomas Schweigert
Published in: Systems, Software and Services Process Improvement
Publisher: Springer International Publishing
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Abstract
This paper demonstrates how a report used in a Master in Project management and Process improvement training at Roskilde University Denmark can be used to evaluate if a student can pass the ECQA SPI Manager exam. It also demonstrates how the structure of the report addresses all necessary competences, which should or could be brought into play during the project – and therefor also in one way or another addresses the quality of the activated competences in the improvement project – a kind of qualification. The clue is that the structure of the report follows the units and element in the SPI Manager job role, which is based on the SPI Manifesto and the ImprovAbilityTM model (part of ISO/IEC 33014 Guideline for Process Improvement) among other types of knowledge and research.