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2022 | OriginalPaper | Chapter

Effective Communication in Transition Care During Shift Change

Authors : Filipe Fernandes, Almeida Dias, Isabel Araújo, Goreti Marreiros, Joana Machado, Hossam Dawa, Henrique Vicente, José Neves

Published in: Progress in Artificial Intelligence

Publisher: Springer International Publishing

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Abstract

The aim of this study is to examine the effective communication process during shift changes in a transitional care unit; communication should be clear, concise and relevant. The caregivers should be able to understand their mates needs and wants, and they should understand what is happening. Indeed, it will be study if there is inconsistency in the communication process during shift change, since there are some factors that could be affecting the consistency, such as inadequate time for communication, lack of awareness about the needs of other team members and unclear expectations from managers, a process carried out by interviewing employees who have experience in transitional care. The interviewees are asked about their past experiences and what they think are the most important points for effective communication. No doubt this article will discuss the communication challenges and opportunities that arise when a caregiver transfers care from one shift to the next, with effective communication being the key. On the other hand, in this work is also set a Logic Programming based framework that nurses may use to optimize their insight into how caregivers may make their communication more effective by understanding the needs of both parties involved in the shift change process.

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Metadata
Title
Effective Communication in Transition Care During Shift Change
Authors
Filipe Fernandes
Almeida Dias
Isabel Araújo
Goreti Marreiros
Joana Machado
Hossam Dawa
Henrique Vicente
José Neves
Copyright Year
2022
DOI
https://doi.org/10.1007/978-3-031-16474-3_33

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