2014 | OriginalPaper | Chapter
Empathic and Ethical Design of Technology
Authors : Rachel Batchelor, Ania Bobrowicz
Published in: Universal Access in Human-Computer Interaction. Design and Development Methods for Universal Access
Publisher: Springer International Publishing
Activate our intelligent search to find suitable subject content or patents.
Select sections of text to find matching patents with Artificial Intelligence. powered by
Select sections of text to find additional relevant content using AI-assisted search. powered by
A generation which relies on constant communication and digital information has a different view point and language use to older generation for whom modes of communication are less constant. How do we convey intangible qualities such as empathy, creativity and ethics to a young technologically literate generation who are comfortable with its use, but who may lack understanding of life experiences of other users? We examine themes emerging from the findings of a study into the ways older people (60+) use technology. The questions guiding our enquiry are as follows: How could learning about social history of technology help bridge the gap between generations and lead to a more empathic design? Can the teaching of empathy and ethical understandings assist this process?