2011 | OriginalPaper | Chapter
Emphasizing Human Tasks and Decisions in Business Process Models
Author : Giorgio Bruno
Published in: ENTERprise Information Systems
Publisher: Springer Berlin Heidelberg
Activate our intelligent search to find suitable subject content or patents.
Select sections of text to find matching patents with Artificial Intelligence. powered by
Select sections of text to find additional relevant content using AI-assisted search. powered by
This paper focuses on decision points, which are a feature of knowledge-intensive processes; in particular, task selection and data selection are addressed. Task selection occurs when the same business entities can be handled with different tasks, and a choice has to be made; data selection takes place when the entities to be acted on have to be selected from among those available. A notation called Task-Oriented Modeling of business Processes (TOMP) is presented with the help of an example showing a number of decision points. This paper also discusses the impact of decision points on to-do lists.