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2019 | OriginalPaper | Chapter

Empirical Studies on the Role of Matchmaking in Mobile Esports Player Engagement

Authors : Małgorzata Ćwil, Marcin Wardaszko, Kajetan Dąbrowski, Przemysław Chojecki

Published in: Neo-Simulation and Gaming Toward Active Learning

Publisher: Springer Nature Singapore

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Abstract

The aim of this article is to analyze how matchmaking influences player engagement and satisfaction in mobile Esports games. In the first part, a definition of Esports is presented, and the pace with which the phenomenon is developing is described. In the next part, the literature review of the previously researched factors affecting players’ contentment is performed, taking into particular consideration matchmaking systems. Then, 17 most popular Esports mobile games are chosen for the analysis in terms of players’ satisfaction in the current matchmaking systems. In this part, the content of the most frequently used forums for players is analyzed. The analysis using netnography techniques is performed, and the players’ views about matchmaking mechanics in the chosen games are examined and discussed.

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Metadata
Title
Empirical Studies on the Role of Matchmaking in Mobile Esports Player Engagement
Authors
Małgorzata Ćwil
Marcin Wardaszko
Kajetan Dąbrowski
Przemysław Chojecki
Copyright Year
2019
Publisher
Springer Nature Singapore
Book
Neo-Simulation and Gaming Toward Active Learning

Print ISBN: 978-981-13-8038-9

Electronic ISBN: 978-981-13-8039-6

Copyright Year: 2019

DOI
https://doi.org/10.1007/978-981-13-8039-6_25

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