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About this book

This book establishes constructivist, interpretivist, and linguistic approaches based on conventions about the nature of qualitative and text data, the author’s influence on text interpretation, and the validity checks used to justify text interpretations. Vast quantities of text and qualitative data in organizations often go unexplored. Text analytics outlined in this book allow readers to understand the process of converting unstructured text data into meaningful data for analysis in order to measure employee opinions, feedback, and reviews through sentiment analysis to support fact-based decision making. The methods involve using NVivo and RapidMiner software to perform lexical analysis, categorization, clustering, pattern recognition, tagging, annotation, memo creation, information extraction, association analysis, and visualization.
The methodological approach in the book uses innovation theory as a sensitizing concept to lay the foundation for the analysis of research data, suggesting approaches for empirical exploration of organizational learning, knowledge management, and innovation practices amongst geographically dispersed individuals and team members. Based on data obtained from a private educational organization that has offices dispersed across Asia through focus group discussions and interviews on these topics, the author highlights the need for integrating organizational learning, knowledge management, and innovation to improve organizational performance, exploring perspectives on collective relationships and networks, organizational characteristics and structures, and tacit and overt values which influence such innovation initiatives. In the process, the author puts forward a new theory which is built on three themes: relationship and networks, knowledge sharing mechanisms, and the role of social cognitive schema that facilitate emergent learning, knowledge management, and innovation.

Table of Contents

Frontmatter

Chapter 1. Introduction

Abstract
Situates the study in its larger context to examine the background central to the study.
Preethi Kesavan

Chapter 2. Literature Review

Abstract
This chapter offers information on the literature which serves as a contextualization of the literature review and is presented after the introduction. This chapter brings forward OL, KM, and innovation highlighting their relationship. A discussion of geographically dispersed private education organisation is provided as it relates to the study settings, and conceptions of innovation are introduced as the factors influencing OL, KM, and innovation experiences are established on innovation concepts. This chapter further develops an argument to support the claim that the fields intersect in a number of areas. Moreover, this interrelationship is consistent with the central themes in innovation research. Thus, the need for current research is ascertained upon reviewing calls for research. An analysis of the literature in the fields of OL, KM, and innovation practices in a geographically dispersed environment shaped by the factors, characteristics and mechanisms highlights the need for more understanding that focuses on examining the fields together.
Preethi Kesavan

Chapter 3. Theory and Methodology

Abstract
This chapter describes the theory and the methodology. The calls for research and analysis invite the author to explore areas that are not thoroughly explored is presented in reinforcing the necessity for performing this research project.
Preethi Kesavan

Chapter 4. Methods and Introduction to Findings

Abstract
A full description of all ‘the contextual factors impinging on the inquiry’, as recommended by Lincoln and Guba (1985, p. 290), is described in this chapter. This chapter describes the organisation taking part in the study and where is it based, the type of people who contributed data, the number of participants involved in the fieldwork, the data collection methods that were employed, the number and length of the data collection sessions, and the time period over which the data was collected. Furthermore, this chapter describes the iterative process of collecting and analysing data. This is followed by details on the development of a research design that underpins the study. An introduction to the analysis of the factors influencing OL, KM, and innovation practices are established on innovation concepts which are presented in this chapter. The categorizations of findings from the participants’ sensemaking of terms and discussions are introduced. Furthermore, this chapter discusses how this study meets the requirements for credibility. This chapter lays out the concepts, categories and properties which are used in the development of a new theory of innovation. The integrated model constructed from the findings is discussed and this model integrating Social, Architectural and Cultural Innovation Factors, Characteristics and Mechanisms Facilitating OL, KM, and Innovation Experiences Among Members of a Geographically Dispersed Team is presented.
Preethi Kesavan

Chapter 5. Findings: Social Innovation, Architectural Innovation, and Cultural Innovation

Abstract
This chapter detail the research findings, which are analysed with particular attention on the perceived fit with the study's conceptual framework. Each chapter presents features of the participants’ learning, KM and innovation experiences in terms of innovation concepts. The relationship between the OL, KM, and innovation of the organisation emerges in a single framework. This chapter establishes social, architectural and cultural innovation and highlight the notion that new and improvised OL, KM, and innovation practices among members of a geographically dispersed team working in an educational organisation are consequences of these factors, characteristics and mechanisms. In this study, OL, KM, and innovation practices are perceived as collaborative learning, knowledge sharing mechanisms and activities for managing knowledge in a geographically dispersed environment which produces new solutions, novel ways to solve problems, processes to practice and adopt, and practical implementation of innovation in organisational practices.
Preethi Kesavan

Chapter 6. Organizational Learning, Knowledge Management, and Innovation Integrated

Abstract
In this Chap. 6, the findings are discussed with reference to the literature, and the three major themes depicted in the findings are elaborated upon. Furthermore, the findings are compared and contrasted with published theoretical assumptions about the factors, characteristics and mechanisms that facilitate OL, KM, and innovation experiences in a geographically dispersed environment. In this chapter, innovation has been fully explained in terms of how dynamic competitive systems can exhibit intricate interactions in organisations and social systems. The experiences of learning, KM and innovation practices related through participants’ discourse are presented first. Following this, the ways in which the experiences reflect collaborated learning, knowledge sharing mechanisms and activities adopted for managing knowledge through the social interaction activities of organisational members for practically implementing innovation are discussed. This chapter also provides a brief overview of the implications of the findings for OL, KM, and innovation facilitation in the organisation. Finally, this chapter brings to a close with an analysis of the integrated model used to make significance of the findings.
Preethi Kesavan

Chapter 7. Conclusion

Abstract
Recent studies (Serenko, Bontis, Booker, Sadeddin, & Hardie, 2010) presented OL about the acquisition of knowledge. Few researches have also looked at how acquired knowledge is shared in organisations (Argote, 2012; Berkes, 2009; Hsu, Ju, Yen, & Chang, 2007; Kennedy, 2010). Research has also shown that embedding OL in firms enable innovation (Johannessen & Skaalsvik, 2015; Senge, 1990).
Preethi Kesavan

Backmatter

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